National Grid -- Profile Analysis

All National Grid Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Best No Contract Plan
1 month
Variable Rate
9.99¢ / kwh
42.0% under market rate
Compared to the current National Grid - Zone A rate of 17.2300¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
10.79¢ / kwh
37.4% under market rate
Compared to the current National Grid - Zone A rate of 17.2300¢ / kwh
$0.00 monthly recurring charge
Best 24 Month Green
24 month
Fixed Rate
17.29¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
17.49¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
18.29¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
18.29¢ / kwh
$0.00 monthly recurring charge

National Grid Plan Summary

National Grid does not currently have any plans available on MA Energy Ratings.

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Customer Reviews of National Grid



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Most Recent National Grid Reviews  


National Grid
We have had no problems with our service so far. Bills are timely and clear. Service is consistent. Leslie from Brooklyn NY

National Grid was the easiest part of moving into a new place
Utility companies and other assorted connections tend to be made more complicated than they have to be. Nation Grid was clear, patient and gave me all the time I needed, rather than adding another source of stress to moving in. The experience with tham has been simple, without hassle, and I certainly wish all utility companies were more like national grid. from MD

Great service
This is really a great service ive never had any problems they always worked with me Lena from Buffalo


4-5 Star Reviews: 4 (25%)



National Grid

We have had no problems with our service so far. Bills are timely and clear. Service is consistent.

Leslie from Brooklyn, New York
February 22nd, 2017

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 2 (13%)



Erica McDonalds Rocks!

The service agent I spoke to Erica McDonald was wonderful. I was billed 5 years later after moving out of a house. Erica was sympathetic and helpful & help me come to the best conclusion.

Catherine Butler from Colorado
March 2nd, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 5 (31%)



Use National Grid if you like throwing away money

I haven't had an issue with National Grid aside for the fact that they charge me more than twice as much just for delivering utilities than the amount I owe in actual utilities usage. My bills should not all be $100-$150 when I'm using like $30-$50 worth of gas/electric. I understand if there some amount they have to charge for delivery but what they're charging now is ridiculous.

Insane delivery costs from Albany, New York
April 25th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 7 (44%)



Expensive!!!

100%, I would not recommend it to anyone. Super expensive. They charge me about $15 for only for delivery.Here is what I think, it does not matter how much you consume, you have to pay a certain amount of money (at least $80/month)

Babi from Troy, New York
May 23rd, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

National Grid News  


National Grid Electric Rates To Rise 300%
National Grid Electric Rates SpikeLearn what's going on with National Grid hiking your rates by 300%! Plus, find out how you can avoid paying more on your winter electric bills!National Grid's customers have bad news coming around the corner. Rates are spiking to budget-breaking levels righ...



National Grid FAQs  


Where can I order National Grid electricity?

National Grid does not have any electricity plans

Where can I order National Grid natural gas?

National Grid does not have any natural gas plans

What do customers think about National Grid?

That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average National Grid customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.


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