Direct Energy -- Profile Analysis

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Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.

All Direct Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 Month Fixed Rate
36 month
Fixed Rate
15.29¢ / kwh
16.0% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
15.89¢ / kwh
12.8% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge
9 Month Fixed Rate
9 month
Fixed Rate
13.39¢ / kwh
26.5% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
15.59¢ / kwh
14.4% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
15.89¢ / kwh
12.8% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge

Direct Energy Plan Summary

Total Plans

5

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View Direct Energy Plans

Customer Reviews of Direct Energy

Reviews Overall

7th place
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Read Reviews

Most Recent Direct Energy Reviews  


Saving with Direct Energy
Our bill dropped considerbly, despite the holiday lights and baking. Bonnie Leathers from Bellefonte PA

Direct energy delivers what it promises
My prior energy provider offered a "come on" value for switching to them. They had a bonus plus low rates. What I was not notified of was that after three months the rate escalated dramatically. It was a "fixed" rate but after the into period it fixed at more than twice the original. I, unfortunately, did not catch this for several months thru the summer. When I did catch it there was no mercy from their customer service people so I found Direct Energy and they are living up to their agreement Barry from Hummelstown PA

DIRECT ENERGY SIGNUP
I had no problem with signing up with Direct Energy as my energy supplier. John from Clarksville MD


4-5 Star Reviews: 287 (46%)



Tim Easton ma

Always staying in contact with me.

Tim from North Easton, Massachusetts
December 20th, 2017

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 31 (5%)