Our Rating of Eversource
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Customer Reviews of Eversource
Most Recent Eversource Reviews
Had a great experience through a difficult account setup. I had a very friendly and personable representative although I forget her name. Normally these calls are a pain in the ass, this one was enjoyable. — Matt from Boston MA
I was attempting to add my boyfriend to our bill for proof he pays the bill so that we could rent a car to see his family, and the lady, Jenn, that I spoke to was outstanding. She heard what I needed, spoke to me like a person, understood the urgency and sent me exactly what we needed in a matter of seconds. Its employees like Jenn that keep customer service alive! Thank you tremendously Jenn! — Mary from 03013
Thank you Eversource, we had a large neighbors tree gal at 4:00 and snapped the supply line knocking out power on Greenwood Lane Monroe and by 10:45 they did not stop cutting tree that block the whole street and repaired all the broken lines I am impressed Great job guys . Thanks again — Mike DiBiagio from Monroe CT
4-5 Star Reviews: 14 (30%)
Thank you Eversource, we had a large neighbors tree gal at 4:00 and snapped the supply line knocking out power on Greenwood Lane Monroe and by 10:45 they did not stop cutting tree that block the whole street and repaired all the broken lines I am impressed Great job guys . Thanks again
3-4 Star Reviews: 5 (11%)
The service is good as it almost never goes out and has a pretty wide range, and is not much differently priced than other service providers.
2-3 Star Reviews: 3 (7%)
I pay more for delivery charges then my actual usage. This is a ripoff.
1-2 Star Reviews: 28 (61%)
The worst monopolistic company in America. If we had a choice to switch to another provider we would do this. As a small business company with a small rental building, we are not happy with their services at all! We have to deal with this company that can't even train its employees properly. They never know who said what previously, they never can address any questions, they never can explain why they didn't send the bills for 6 months, and then suddenly we got one with total charges for 6 months. They have a mess with their meters for tenants, making mistakes every other year and charging us, the owners, for them. Good luck trying to figure out what you were charged for. Looks like it's easier for us to pay extra to them than dealing with their customer service.
Where can I order Eversource electricity?
Eversource does not have any electricity plans
Where can I order Eversource natural gas?
Eversource does not have any natural gas plans
What do customers think about Eversource?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Eversource customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
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