Our Grading of NRG Home

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NRG Home Plan Summary

NRG Home does not currently have any plans available on MA Energy Ratings.

We recommend plans from Constellation and Verde Energy instead.

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Customer Reviews of NRG Home

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Most Recent NRG Home Reviews  


Customer Service and Rates
Great service I'm very happy with my customer service experience and lower bill. Cindy from Bridgeport TX

Awesome Experience!
I tried it in a Sams called back in 3 months 3years later im saving money and getting checks Rick Waters from Coraopolis PA

Great company!!
I highly recommend them!! The reps are very nice and informative! You just gotta call back at 3 months to keep your low rate. Please listen when the reps tell you things they work there and theyre the experts. Thank you NRG Lexie arrington from Lorain OH


4-5 Star Reviews: 16 (14%)



Great company!!

I highly recommend them!! The reps are very nice and informative! You just gotta call back at 3 months to keep your low rate. Please listen when the reps tell you things they work there and theyre the experts. Thank you NRG

Lexie arrington from Lorain, Ohio
October 26th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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3-4 Star Reviews: 2 (2%)



Shop around

Had NRG after a bad experience with other supplier that almost doubled my rate after it expired. And paid high amount for 3 months not paying attention
NRG would have kept bus but price went from 6.7 to 7.6, therefore I called Frintier and now I'm paying less than I am now. Easy over the phone sign up
Ther

Joseph Moffitt from Pennsylvania
November 2nd, 2020

Billing & Account Management
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2-3 Star Reviews: 3 (3%)



NRG WILL NOT SAVE YOU ANY MONEY!!!

They did not save me a penny!!! In March and April 2020 DPL's prices was 4.4 cents /KwH. NRG charged me 10.4 cents per kWh and 11.5 cents in April. If you want to save money DO NOT USE NRG!!!

Mark from Vandalia, Ohio
May 13th, 2020

Billing & Account Management
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1-2 Star Reviews: 97 (82%)



Wow Just WOW

I would RUN and RUN as fast as you can from this company...I just got a 900 bill!! Now Last months bill was almost 800 I contacted the electric company I have NEVER had an electric bill so high, and of course, it was explained as to why it was so high...of course, my electric billing provider can't do anything because I was promised a different rate by this electric provider which ended up being a LOT higher....costing me triple the amount of what I have ever paid in the past! When I contacted customer service the only concern was getting me to stay, not in helping me resolve the issue while in the midst of a pandemic while I am fighting covid a month later. I am so disgusted and disappointed!!! DO NOT UTILIZE this provider unless you want a massive bill!!!

Paula R Matthews from Columbus, Ohio
March 2nd, 2021

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NRG Home News  


No applicable blogs have been written


NRG Home FAQs  


Where can I order NRG Home electricity?


NRG Home has electricity plans in Illinois, Ohio, Massachusetts, Pennsylvania, Maryland, and New Jersey

Where can I order NRG Home natural gas?


NRG Home does not have any natural gas plans

What do customers think about NRG Home?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All NRG Home Plans  


Plan Name
Company
/
Rating
Length
Price
VS. National Grid (Mass Electric)
12 Month Fixed Rate
12 month
Fixed Rate
12.80¢ / kwh
5.7% under market rate
Compared to the current National Grid (Mass Electric) rate of 13.580¢ / kwh
6 Month Fixed Rate
6 month
Fixed Rate
11.80¢ / kwh
13.1% under market rate
Compared to the current National Grid (Mass Electric) rate of 13.580¢ / kwh
3 Month Fixed Rate
3 month
Fixed Rate
11.10¢ / kwh
18.3% under market rate
Compared to the current National Grid (Mass Electric) rate of 13.580¢ / kwh