Our Grading of NRG Home

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NRG Home Plan Summary

Total Plans

3

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Customer Reviews of NRG Home

Reviews Overall

21st place
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Most Recent NRG Home Reviews  


The Truth
The rep in walmart was very informative, and honest with my rates. I even went to the energy choice website and made sure the company was lagit. I told the rep the first time that I wanted to do more research because I had read the reviews over and over again. What I had found out was, the rep was telling me all the truth.

I would highly recommend this company as your supplier. They have saved me $67 a month for the past few month, then I called back to renew my rate.
Jared King from Akron OH

Read the fine print
Great so far, make sure you call a month after you sign up to ensure you'll retain promotional pricing. They'll also extend it another 3 months if you ask. Ty from Pittsburgh PA

Price
I changed due to pricing snd am selling my home so I took a shorter contract period C Baird from Englewood OH


4-5 Star Reviews: 22 (14%)



The Truth

The rep in walmart was very informative, and honest with my rates. I even went to the energy choice website and made sure the company was lagit. I told the rep the first time that I wanted to do more research because I had read the reviews over and over again. What I had found out was, the rep was telling me all the truth.

I would highly recommend this company as your supplier. They have saved me $67 a month for the past few month, then I called back to renew my rate.

Jared King from Ohio
September 23rd, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 3 (2%)



Must Read

This isnt a bad company to go with as a supplier. Although the rep told me that the rates go up after the three months of service, i forgot to call to keep my fixed rate. I had noticed that my bill had gone up, and I called customer service, and they were able to fix the rate once again for two years. Reminder to just call after the three months to keep the fixed rate, don't forget like I did. That's why it had gone up to variable.

Rick Major from Maryland
March 17th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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2-3 Star Reviews: 4 (3%)



Not enough time

Not enough time to accurately be able to assess

Krissy from Pennsylvania
September 18th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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1-2 Star Reviews: 127 (81%)



Did not enroll me as indicated

I signed up for NRG and was told I would be a customer. I was never enrolled and when i checked back later to check my status and re enroll the per unit cost had elevated. My experience was no experience as the company did not folloow through.

No business as promised from Plymouth, Massachusetts
June 1st, 2021

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
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NRG Home News  


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NRG Home FAQs  


What is the cheapest plan that NRG Home has?


The cheapest plan NRG Home has is Electric Choice Plan 3 Month, with rates starting at 9.50. This is a 3 month plan.

Where can I order NRG Home electricity?


NRG Home has electricity plans in Illinois, Ohio, Massachusetts, Pennsylvania, Maryland, and New Jersey

Where can I order NRG Home natural gas?


NRG Home does not have any natural gas plans

What do customers think about NRG Home?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average NRG Home customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All NRG Home Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
14.10¢ / kwh
$0.00 monthly recurring charge
3 Month Fixed Rate
3 month
Fixed Rate
9.50¢ / kwh
2.1% under market rate
Compared to the current National Grid (Mass Electric) rate of 9.7070¢ / kwh
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
13.70¢ / kwh
$0.00 monthly recurring charge