Recent Complaints and Negative Reviews (204 reviews)
Nonexistent customer support
“ They seem to intentionally make it difficult to get details on your bill ”
January 22nd, 2024
Looking to screw you!
“ Rates aren't much better than PPLs, but with the offered rebates they are less. Problem is rebate process is a huge hassle. Mailing is obsolete, but the only option they offer in order to request a rebate, as opposed to offering the ability to request online, or just paying when you meet the criteria. They claimed my rebate was never received from USPS and now w/o t pay the rebate since if changed suppliers. Avoid these butthats. ”
September 1st, 2024
Poor service
“
Got a letter stating our meter needed to be replaced. Made the appointment. Appointment canceled with no notice. Rescheduled apt and they never showed.
For shame! Incompetent liars. ”
August 26th, 2024
Absolut ripoff
“ Trippled prices and raised rates without saying anything no warning ”
August 20th, 2024
Horrible linemen
“ We have underground wires that go above ground about 2 blocks away.. the same transformer blows Everytime we get any wind .. we report the outage for our street and wait more than 24 hours with no water or electricity.. then I see a national grid truck at 26 hrs at the top of my driveway.. I go talk to him and tell him where the transformer is and he says"yeah, we're not fixing that tonight." Then he gets back in his bucket truck and drives away. ”
July 17th, 2024
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