Billing Problems and Complaints (501 reviews)
Customer service with Stephanie S.
“ Stephanie did an exemplary job of helping us. We've been trying to a while to get someone to help us figure out a problem with our apartment billing, and she was the only one to stay with us until the end and ensure our problem was resolved. ”
August 13th, 2024
Customer Service Excellence
“ Had a chat with Evelyn for my account billing. She was amazing and awesome person with excellent knowledge about the business. She provided such a great customer service that is rare these days. She is a gem for CleanSky Energy. Her supervisor/manager should provide all they can including higher compensation raises or bonus to keep her in the company ”
April 17th, 2024
Home owner in CT
“ The rates in CT have gone sky high. We decide to go with Direct Energy and we have noticed a savings in our first months billingso far so good. We have been using more sense by drying clothes on the line outside, using cold water whenever possible, and turning off lights and unplugging appliances to save energy. ”
June 21st, 2023
Good competitive pricing
“ So far very happy and no problems with billing. Good pricing. Easy to switch over. ”
May 25th, 2023
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