Billing Reviews


Billing Problems and Complaints (493 reviews)



Customer Service Excellence

(5 / 5)

  Had a chat with Evelyn for my account billing. She was amazing and awesome person with excellent knowledge about the business. She provided such a great customer service that is rare these days. She is a gem for CleanSky Energy. Her supervisor/manager should provide all they can including higher compensation raises or bonus to keep her in the company

Evelyn
April 17th, 2024

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CleanSky Energy


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Home owner in CT

(5 / 5)

  The rates in CT have gone sky high. We decide to go with Direct Energy and we have noticed a savings in our first months billingso far so good. We have been using more sense by drying clothes on the line outside, using cold water whenever possible, and turning off lights and unplugging appliances to save energy.

Jennifer Bryda
June 21st, 2023

Good afternoon, Jennifer. Thank you so much for sharing this great comment with us! We are so grateful to have the opportunity to be your trusted electricity supplier, and we love knowing that you have found everything you needed in us and that, at the same time, you are saving money with us, that is just fabulous! Thank you for choosing us! Have a beautiful day! - Marta / Digital Care

Direct Energy Responds June 21st, 2023
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Direct Energy


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Good competitive pricing

(5 / 5)

  So far very happy and no problems with billing. Good pricing. Easy to switch over.

Happy cat
May 25th, 2023

Hello Happy Cat,

We are so grateful for your 5-star rating. We appreciate and sincerely thank you for your business. Please don't hesitate to contact us at 1-866-587-8674 should you have any questions or concerns. Business hours are 8 AM to 7 PM (Mon to Fri) and 9 AM to 6 PM (Sat). Rest assured that we will do everything possible to resolve any situation for you as soon as possible.

Kind Regards,
Lilly L, Social Media Advisor

Just Energy Responds May 26th, 2023
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Just Energy


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