Cirro Energy -- Profile Analysis

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Cirro Energy provides energy to over 150000 customers in Texas, and has expanded to offer electricity plans in New York and Pennsylvania.

All Cirro Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Variable Rate
1 month
Variable Rate
10.49¢ / kwh
42.4% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
14.29¢ / kwh
21.5% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
14.39¢ / kwh
21.0% under market rate
Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
$0.00 monthly recurring charge
  • Great Rate!
  • 3 years of bill stability
  • 16 Month Fixed Rate
    16 month
    Fixed Rate
    14.59¢ / kwh
    19.9% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    14.79¢ / kwh
    18.8% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    36 Month Fixed Rate
    36 month
    Fixed Rate
    14.89¢ / kwh
    18.2% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    16 Month Fixed Rate
    16 month
    Fixed Rate
    15.09¢ / kwh
    17.1% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.19¢ / kwh
    16.6% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.59¢ / kwh
    14.4% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.79¢ / kwh
    13.3% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.79¢ / kwh
    13.3% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    18 Month Fixed Rate
    18 month
    Fixed Rate
    15.89¢ / kwh
    12.8% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.30¢ / kwh
    10.5% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.30¢ / kwh
    10.5% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    3 Month Fixed Rate
    3 month
    Fixed Rate
    17.40¢ / kwh
    4.5% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    17.40¢ / kwh
    4.5% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    17.40¢ / kwh
    4.5% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    17.49¢ / kwh
    4.0% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    17.49¢ / kwh
    4.0% under market rate
    Compared to the current National Grid (Mass Electric) rate of 18.2130¢ / kwh
    $0.00 monthly recurring charge

    Cirro Energy Plan Summary

    Cirro Energy does not currently have any plans available on MA Energy Ratings.

    We recommend plans from Direct Energy and Constellation instead.

    View Cirro Energy Plans

    Customer Reviews of Cirro Energy

    Reviews Overall

    10th place
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    Read Reviews

    Most Recent Cirro Energy Reviews  


    Excellent, great company
    I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs Jerry from Baytown TX

    HONEST AND TRUE TO THEIR AGREEMENT
    Five stars to Cirro Energy for Excellent Customer Service! I signed up for a flat rate electricity plan and it is unbelievably Great! From day one to the present I have been treated honestly, with care and concern by this company. My rate is as advertised and autopay is as agreed. Great Folks to deal with Great Price, Service with old school Integrity ! Thank you Cirro I Highly recommend your service. Roncha from Houston TX

    Always Good Customer Service
    Everything I talk to these people they are courteous, professional, attentive,, and the list goes on. I have Never experienced a rude individual. Even during the freeze when I know they had to be frustrated.... They just listen then respond. I have not once had to follow up on something they told me they would do. NOT ONCE!!! Do you know how rare this today. Most companies drill customer service about how fast t
    you are to get them off the phone. If Cirro has this issue they do a great job of keeping it under wraps. I have never felt rushed or as if the CSR do not care. They are extremely thorough with their jobs for the most part. I love great customer service....
    Thanks to all you for doing an outstanding job!!!
    Amanda O. from Katy TX


    4-5 Star Reviews: 41 (17%)



    Excellent, great company

    I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs

    Jerry from 77521, Texas
    March 6th, 2022

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 13 (5%)



    Very good

    very nice

    abraham Samuel from 77083, Texas
    September 10th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 22 (9%)



    Lying has become a normal practice

    I have been with Cirro for years now. When I first begun with Cirro the order rep told me something untrue. Cirro went back through the recorded conversations and found that the rep had indeed said what I told them she said. They honored what I was told. This time when I call to renew the rates were substantially higher I was told that I could go on Cirro's website and if at anytime during the contract I found a lower rate I could call and get that rate. Today I found a lower rate. I called to sign up for the lower rate and was told it was for new customers only. I needed to sign in to my account to see if there was a rate I could change to. I told them that was not what I was told. I asked them to listen to the conversation as they had before. They refused. You have a 5 yr contract they said and I have other people I need to talk to. Apparently lying has become excepted business practice for Cirro. I would love to be rid of them

    Marty from 75702, Texas
    March 3rd, 2023

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 127 (53%)



    Not willing to work with you

    Dont anticipate cooperation from them. I was a loyal customer for three years, always paying my bills promptly. However, due to a barrage of emails indicating that my contract was nearing its end, I unintentionally switched providers a bit too soon. Despite my polite attempts to communicate with them, they declined to waive the early transfer fee or offer any form of compromise.
    Interestingly, they mentioned that if I were to return, they could dismiss the fee. But, this would result in a penalty from my current provider. In the end they get $200 for nothing but lose a customer for life.

    Nic from 77018, Texas
    May 2nd, 2024

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Cirro Energy News  


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