Compare the Best Electricity Suppliers in Danvers

Switched to Green energy to get a favorable rate and it is now in place. My only complaint is it took approx 2-3 months for the change to take place. Not sure whose fault this is but when I've switched before the tranistion happened faster.

I wish I had known earlier how easy it is to choose a provider with the best rates! It was very easy to switch provider to Direct Energy.

My bill went down $58 the first month, well worth it

Stephanie did an exemplary job of helping us. We've been trying to a while to get someone to help us figure out a problem with our apartment billing, and she was the only one to stay with us until the end and ensure our problem was resolved.

EVERYONE HATES customer service. Well, not this time! I called because I wanted to set up automatic payments. What I got was the most wonderful, funny, and REAL person for my customer service representative. Melinda! She was amazing! She represented old-time customer services and connected with me personally as female and we had such a great call. You need to train your personal to connect with the person. She was delightful, someone I would love to have drinks with... listen to how much we laughed. She is what you are looking for as a representative for customer service. Melinda travels from Quincy to Georgia to work. National Grid should have her training people to connect with others. She is brilliant. Loved her attitude and customer connection.

Very satisfied with my customer service ,the person named Makayla was a very peasant person to speak to you and provided excellent customer service.

Rate is good the penalties are a little ridiculous

I'm with others who have mentioned that if you miss your renewal - and they send ONE piece of snail mail about that (if you even get it - I didn't) - Town Square can (and WILL) charge to any rate they want. You'll then call frantically, only to find out it will take ~2 billing cycles to get you on a new plan with a reasonable rate. Town Square charged me 70% over National Grid's rates when this happened to me, costing me hundreds of dollars. There should be a cap on what they can charge, but they have carte blanche and there's nothing you can do about it. So make sure you know your renewal date, and mark your calendar ~3 full months in advance of it to choose a new plan/rate. If not for this egregious price gouging, I'd give them a great review. But my renewal experience was so awful I'd never recommend Town Square to anyone as a new customer.