The best review categories for Viridian Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Simply Awful
Perhaps the worst consumer experience ever. For starters, the per kilowatt rate is 50% more than the the local utility providers, and the below market rates advertised are promotional. Classic bait and switch. It is purposefully difficult to cancel without being gouged a $150 cancellation fee. Front line CSRs not allowed to be flexible, and supervisors are always unavailable. The promised "call backs" never materialize. Hours of time wasted. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Paul S.
from
West Roxbury, MA
on
October 11th, 2021
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