
Town Square Energy Resources
Town Square Energy provides energy options to the residential and small commercial utility customers in 8 states and more than 30 utility markets. Their stated goal is to "provide electric rates as an alternative to our customer's utility and also utilize value-adding options, content, and communications to further educate our markets on the benefit of energy choice".
Their home office is located in Chandler, AZ.
Town Square Energy services Connecticut, Pennsylvania, New Jersey, Massachusetts, Rhode Island, Maryland, and Ohio.
Our Rating of Town Square Energy
All Town Square Energy Plans
Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
3 month
Fixed Rate
Fixed Rate
12.80¢ / kwh
9.3%
under market rate
Compared to the current National Grid (Mass Electric) rate of 14.1150¢ / kwh
$0.00
monthly recurring charge
36 month
Fixed Rate
Fixed Rate
14.49¢ / kwh
$0.00
monthly recurring charge
24 month
Fixed Rate
Fixed Rate
15.99¢ / kwh
$0.00
monthly recurring charge
36 month
Fixed Rate
Fixed Rate
15.99¢ / kwh
$0.00
monthly recurring charge
Town Square Energy Plan Summary
We recommend plans from NRG Home and Verde Energy instead.
Most Recent Town Square Energy Reviews
Fabulous Rates & Service
There customer service is wonderful. I signed on a few months ago and they lowered their rates and when I called to see if I could get the lower rate, they changed it no questions. Such better rates than National Grid... Currently sitting at $12.27/kwh compared to National Grids $33/kwh - HUGE SAVINGS. And yes, it works as I have had a couple bills come in and it reflects the correct pricing. THANK YOU for saving us money. — Lynsy from Bridgewater MA
World changing experience!!! Due to Customer service representative Anisia Garcia
I returned after years of not being with the company because of unxexpected 2022 life changes. Prior to speaking to Anisia Garcia I spoke with other representatives who put me on hold for like an hour who were rude and condescending to the point where I requested to speak to a Supervisor and they wouldn't comply even as I continued to insist on speaking to a different person.
The representative finally transferred me and I was already stressed, annoyed and inconvenienced for the time spent to rectify this issue. I was then greeted by Ms. Anisia Garcia to whom I asked respectfully if she was a Supervisor and she advised
me she was not but I explained my situation and she completely revamped my experience. Not only was she kind, professional and respectful she was unbelievably empathetic to my situation and that I why I decided to accept her guidance and expertise. She evaluated my position created and recommended solutions to benefit my family which allowed me to breathe when I was having such a difficult time with everyone else.
So I just want to thank MS.Anisia Garcia and would recommend that she get a raise increase or promotion to Trainer or Supervisor so that her abilities can be utilized to train and mold others in your company so people in the future can be able to breathe when they have no one else who understands their situation or position.
Thank you for you time
Danny — D from Bristol CT
N
Pleasant — Jerry from Rome GA
4-5 Star Reviews: 8 (35%)
Fabulous Rates & Service
There customer service is wonderful. I signed on a few months ago and they lowered their rates and when I called to see if I could get the lower rate, they changed it no questions. Such better rates than National Grid... Currently sitting at $12.27/kwh compared to National Grids $33/kwh - HUGE SAVINGS. And yes, it works as I have had a couple bills come in and it reflects the correct pricing. THANK YOU for saving us money.
No 3-4 star reviews have been posted or approved yet
2-3 Star Reviews: 1 (4%)
A bad company misleads consumers
Town Square policy misleads customers with its option to choose their supplier. Up until last year, there was a 2-week window for changing to a supplier with a more competitive rate. Now I ve been told that any change of supplier must be put in place within 2-3 billing cycles of the existing contract. The catch is that most suppliers require a commitment of a 4-6 months contract and any request to switch sooner involves a $50 cancellation fee. Town Square has out its customers over a barrel with the result that they never know of a good time to switch. I have ended up sticking with the Town Square energy supply rate; no surprise that this Town Square standard rate is the highest out there. Town Square should do better than this for its customers.
1-2 Star Reviews: 15 (65%)
Scam
Beware I feel so robbed by them I cant even sleep Im writing this review at 2:39 am they are a scam rob me blind for months until I realize they found a way to attach themselves to my national grid bill now my bill has been doubled for months first $427 then $455 then $492 what a scam before them my bill was not even $100 what a big scam beware and stay away
Town Square Energy News
No applicable blogs have been written
Town Square Energy FAQs
-
Where can I order Town Square Energy electricity?
- Town Square Energy does not have any electricity plans
-
Where can I order Town Square Energy natural gas?
- Town Square Energy does not have any natural gas plans
-
What do customers think about Town Square Energy?
- That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Town Square Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
6 Month Fixed Rate
6 Month Fixed Rate
36 Month Fixed Rate
36 Month Home Power Plan
14.49¢
per kwh
$0.00
MRC
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add
to each of your bills in addition to the electric usage charges.

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MA Energy Ratings Resources:
Understanding Your WEMCo Electricity Rate
Energy Choice in Massachusetts
Your Massachusetts Green Energy Requirements
Your Consumer Rights in Massachusetts
How to switch from WEMEco to a Competitive Supplier
Why Use MA Energy Ratings
Eversource Switching FAQ
High Massachusetts Electricity Bill
How to Switch Massachusetts Electricity Providers
How We Score Massachusetts Electricity Providers
Massachusetts Electricity Cancellation Fees
Massachusetts Electricity Choice
Massachusetts Energy Deregulation History
Massachusetts Energy Stats
Massachusetts Electricity Switching Rules
National Grid Switching FAQ
Understanding Your NSTAR Electricity Rate
Understanding Your Eversource Electricity Rate
Understanding Your Massachusetts Electric Electricity Rate
Understanding Your National Grid Electricity Rate
10 Quick Energy Saving Tips
How We Score Providers