Town Square Energy -- Profile Analysis

Town Square Energy logo

Town Square Energy provides energy options to the residential and small commercial utility customers in 8 states and more than 30 utility markets. Their stated goal is to "provide electric rates as an alternative to our customer's utility and also utilize value-adding options, content, and communications to further educate our markets on the benefit of energy choice".

Their home office is located in Chandler, AZ.

Town Square Energy services Connecticut, Pennsylvania, New Jersey, Massachusetts, Rhode Island, Maryland, and Ohio.


Our Rating of Town Square Energy




All Town Square Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
6 Month Fixed Rate
6 month
Fixed Rate
18.49¢ / kwh
45.4% under market rate
Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
18.69¢ / kwh
44.9% under market rate
Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
$0.00 monthly recurring charge
  • Great Rate!
  • 3 years of bill stability
  • Best Value
    36 month
    Fixed Rate
    18.79¢ / kwh
    44.6% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    19.79¢ / kwh
    41.6% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    19.99¢ / kwh
    41.0% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    21.49¢ / kwh
    36.6% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    21.99¢ / kwh
    35.1% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    Best Clean Energy Plan
    12 month
    Fixed Rate
    23.40¢ / kwh
    31.0% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    25.00¢ / kwh
    26.2% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    25.39¢ / kwh
    25.1% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    18 Month Fixed Rate
    18 month
    Fixed Rate
    25.39¢ / kwh
    25.1% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge
    3 Month Fixed Rate
    3 month
    Fixed Rate
    31.00¢ / kwh
    8.5% under market rate
    Compared to the current National Grid (Mass Electric) rate of 33.8910¢ / kwh
    $0.00 monthly recurring charge

    Town Square Energy Plan Summary

    Town Square Energy does not currently have any plans available on MA Energy Ratings.

    We recommend plans from Constellation and NRG Home instead.

    View Town Square Energy Plans

    Customer Reviews of Town Square Energy

    Reviews Overall

    7th place
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    Read Reviews

    Most Recent Town Square Energy Reviews  


    N
    Pleasant Jerry from Rome GA

    Wonderful Experience
    Just found out about the low rates at Town Square, called & spoke with Debbie Gayle. She was very friendly, professional, & knowledgeable. She helped me with the step by step process singing up and explained everything. I also appreciate the tips on saving on future electric bills. Thank You Melissa from Danbury CT

    An outstanding customer service representative
    Today I spoke with Miriam, who assisted me in signing up for Town Square Energy. She was professional, patient, answered all my questions, helped me to understand what to expect as I signed up and had a positive, friendly attitude throughout our conversation. Harry from Middletown CT


    4-5 Star Reviews: 6 (29%)



    N

    Pleasant

    Jerry from Georgia
    June 6th, 2022

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?
    No 3-4 star reviews have been posted or approved yet

    2-3 Star Reviews: 1 (5%)



    A bad company misleads consumers

    Town Square policy misleads customers with its option to choose their supplier. Up until last year, there was a 2-week window for changing to a supplier with a more competitive rate. Now I ve been told that any change of supplier must be put in place within 2-3 billing cycles of the existing contract. The catch is that most suppliers require a commitment of a 4-6 months contract and any request to switch sooner involves a $50 cancellation fee. Town Square has out its customers over a barrel with the result that they never know of a good time to switch. I have ended up sticking with the Town Square energy supply rate; no surprise that this Town Square standard rate is the highest out there. Town Square should do better than this for its customers.

    Ran Eytan from Connecticut
    February 2nd, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 15 (71%)



    Scam

    Beware I feel so robbed by them I cant even sleep Im writing this review at 2:39 am they are a scam rob me blind for months until I realize they found a way to attach themselves to my national grid bill now my bill has been doubled for months first $427 then $455 then $492 what a scam before them my bill was not even $100 what a big scam beware and stay away

    Leslie Lewis from Everett, Massachusetts
    March 4th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Town Square Energy News  


    No applicable blogs have been written


    Town Square Energy FAQs  


    Where can I order Town Square Energy electricity?

    Town Square Energy does not have any electricity plans

    Where can I order Town Square Energy natural gas?

    Town Square Energy does not have any natural gas plans

    What do customers think about Town Square Energy?

    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Town Square Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.


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