Spark Energy -- Profile Analysis

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Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.

Our Rating of Spark Energy




All Spark Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
3 Month Fixed Rate
3 month
Fixed Rate
12.80¢ / kwh
9.3% under market rate
Compared to the current National Grid (Mass Electric) rate of 14.1150¢ / kwh
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
14.49¢ / kwh
$0.00 monthly recurring charge
  • Great Rate!
  • 3 years of bill stability
  • 6 Month Fixed Rate
    6 month
    Fixed Rate
    14.79¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    15.10¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    15.99¢ / kwh
    $0.00 monthly recurring charge
    36 Month Fixed Rate
    36 month
    Fixed Rate
    15.99¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.40¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.40¢ / kwh
    $0.00 monthly recurring charge
    18 Month Fixed Rate
    18 month
    Fixed Rate
    16.79¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.90¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.99¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    16.99¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    17.19¢ / kwh
    $0.00 monthly recurring charge

    Spark Energy Plan Summary

    Spark Energy does not currently have any plans available on MA Energy Ratings.

    We recommend plans from NRG Home and Verde Energy instead.

    View Spark Energy Plans

    Customer Reviews of Spark Energy

    Reviews Overall

    8th place
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    Read Reviews

    Most Recent Spark Energy Reviews  


    Great company and great rate.
    So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it. Babsy_2004 from Keller TX

    Marked down for the first short bill
    Ordering was easy, hand off to Spark was seamless. First bill was only 20 days, which was small enough to miss the rebate. So if you're switching you may want to time it to be closer to the beginning or end of the cycle. Fred from Colleyville TX

    Spark Energy customer for life
    Exceeded my expectations. Happy Customer from Dallas TX


    4-5 Star Reviews: 41 (25%)



    Great company and great rate.

    So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it.

    Babsy_2004 from Texas
    September 2nd, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 18 (11%)



    Price was in the top 2, but the website/monitoring is lacking

    I really liked my two previous companies, but switched from both once the promotion of the first year ended. This company had one of the cheaper plans for the energy that my home uses during a year period. I figured that all companies at this point are the same. Who ever needs to call into an electric company? You go online, pay your bill, and view your usage. BUT.... you can't view your usage real time it seems. So my plan that I need to use so much energy before I hit that bill credit, I can't monitor. There are some months that I am below the threshhold, but could easily (as terrible as this does seem to me) turn on some extra stuff, to bring myself up to the 1000kw I need. But I can't even tell this info. Which I have never seen with a company before this. ??? If you are going with a threshold plan, I would maybe avoid spark at this point until they fix this.

    Jill Jere from Texas
    April 22nd, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 18 (11%)



    Disfunctional company

    Despite agreed upon electricity pricing they charged me more than twice the agreed number. Multiple calls, every time a different person with a different story. Horrible!

    Ara pat from Hopkinton, Massachusetts
    January 17th, 2018

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 74 (45%)



    Sharp Business Practice

    Spark had a decent introductory rate - but see that the rates doubled a few months ago. I'm pretty good at record keeping, and would have remarked a doubling of rates if notified. What is the rational for a doubling of rates (to 19.99 cents / kwh- 50% over the basic eversouce rate!) other than to catch sleepy customers (like myself) unaware? If you want to and have the time to go through every bill every month and actively manage your electric bills, then Spark may be fine - if you don't like nasty surprises - avoid them!

    Paul D from Lexington, Massachusetts
    June 14th, 2018

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Spark Energy News  


    No applicable blogs have been written


    Spark Energy FAQs  


    Where can I order Spark Energy electricity?

    Spark Energy does not have any electricity plans

    Where can I order Spark Energy natural gas?

    Spark Energy has natural gas plans in Michigan, Maryland, and Illinois

    What do customers think about Spark Energy?

    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Spark Energy customer review is 2.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.


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