Spark Energy -- Profile Analysis

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Founded in 1999 and licensed to sell electricity in Texas in 2002, Spark Energy is now a national retail electricity and natural gas provider. They now provider electricity and/or natural gas services in the following states: Arizona, California, Colorado, Connecticut, Florida, Illinois, Indiana, Maryland, Massachusetts, Michigan, Nevada, New Mexico, New York, Ohio, Pennsylvania and Texas.

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Spark Energy Plan Summary

Spark Energy does not currently have any plans available on MA Energy Ratings.

We recommend plans from Constellation and NRG Home instead.

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Customer Reviews of Spark Energy

Reviews Overall

12th place
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Most Recent Spark Energy Reviews  


Great company and great rate.
So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it. Babsy_2004 from Keller TX

Marked down for the first short bill
Ordering was easy, hand off to Spark was seamless. First bill was only 20 days, which was small enough to miss the rebate. So if you're switching you may want to time it to be closer to the beginning or end of the cycle. Fred from Colleyville TX

Spark Energy customer for life
Exceeded my expectations. Happy Customer from Dallas TX


4-5 Star Reviews: 41 (24%)



Great company and great rate.

So far my bill went down and I find the whole experience easier and more convenient than what I had before I can pay online and there are no fees. Love it.

Babsy_2004 from 76244, Texas
September 2nd, 2021

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3-4 Star Reviews: 18 (11%)



Price was in the top 2, but the website/monitoring is lacking

I really liked my two previous companies, but switched from both once the promotion of the first year ended. This company had one of the cheaper plans for the energy that my home uses during a year period. I figured that all companies at this point are the same. Who ever needs to call into an electric company? You go online, pay your bill, and view your usage. BUT.... you can't view your usage real time it seems. So my plan that I need to use so much energy before I hit that bill credit, I can't monitor. There are some months that I am below the threshhold, but could easily (as terrible as this does seem to me) turn on some extra stuff, to bring myself up to the 1000kw I need. But I can't even tell this info. Which I have never seen with a company before this. ??? If you are going with a threshold plan, I would maybe avoid spark at this point until they fix this.

Jill Jere from 77520, Texas
April 22nd, 2021

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2-3 Star Reviews: 18 (11%)



Disfunctional company

Despite agreed upon electricity pricing they charged me more than twice the agreed number. Multiple calls, every time a different person with a different story. Horrible!

Ara pat from Hopkinton, Massachusetts
January 17th, 2018

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1-2 Star Reviews: 79 (47%)



Sharp Business Practice

Spark had a decent introductory rate - but see that the rates doubled a few months ago. I'm pretty good at record keeping, and would have remarked a doubling of rates if notified. What is the rational for a doubling of rates (to 19.99 cents / kwh- 50% over the basic eversouce rate!) other than to catch sleepy customers (like myself) unaware? If you want to and have the time to go through every bill every month and actively manage your electric bills, then Spark may be fine - if you don't like nasty surprises - avoid them!

Paul D from Lexington, Massachusetts
June 14th, 2018

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