Recent Bad Reviews


Recent Complaints and Negative Reviews (177 reviews)



Cancellation fee

(2 / 5)

  Great Mntn Energy charged a fee for early cancellation when my electricity was never cancelled. Spoke to 3 supervisors all giving different information and my acct was drafted 352.86, leaving me with no money. I was advised a refund was processed, that was a lie. I was told the investigation would be completed before the due date, if not just pay normal balance due. Also told no refund until the investigation is complete. I was told lies, givin false information and still no refund processed. I'm very unhappy with the service received by this company. How can you charge for something you did not do, something which never happened. Also told this happens all the time. Their processes do NOT work!!

???
June 12th, 2023

This isn't the experience we want for our loyal customers. We apologize for the billing issues and would like the chance to address them. Please email us at Feedback@GreenMountain.com with your account #, REF #1788 and additional information.

Green Mountain Energy Responds June 21st, 2023
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Green Mountain Energy


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Stay far away from this rip off company

(2 / 5)

  Biggest mistake I ever made,wasn't sold on inspire energy to begin with but very pushy team at giant eagle in sarver pa was enough to put me over the edge,my electric went up almost 40 percent and had to call the pic to cancel

Sucker
June 7th, 2023

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Inspire Energy


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