Problems with Fees and Charges (528 reviews)
No problems for 13 years...knock on wood.
“ I've had Direct Energy at my apartment for nearly 13 years and have had no problems whatsoever with them. I had a contract with them when they were Houston-based, but when a Canadian firm bought them out, they refunded my $250.00 deposit with credits during the summer of 2012 and have been month to month since. My rates have been ok, around 11 cents/kwh, maybe 14 during the summer add Centerpoint carrying charges and taxes and it comes to around 21 cents/kwh on a monthly basis. They try to get me to go for "free nights" but there's no such thing as free electricity. All in all, Direct Energy is one of the best deals out there, with very little interruptions and great service. ”
July 7th, 2022
Best Rate Available At The Time
“ Constellation had the lowest rate at the start of 2022 when Eversource's standard rate increased. There were no enrollment or cancellation fees. It was the best deal at the time that my previous alternate electricity supplier's contract was ending. Although this Constellation plan lasts for a longer term than I wanted, I can exit the plan at any time without penalty should a different supplier offer a lower rate. ”
February 19th, 2022
Thank you Abigail
“ Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks! ”
January 17th, 2022
Thank you Abigail
“ Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks! ”
January 17th, 2022
Thank you Abigail
“ Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks! ”
January 17th, 2022
Massachusetts Energy News:
Best Holiday Electric Rate in Boston
Best Smart Home Gifts for Christmas
Eversource MA Raising Basic Supply Rate
MA Turns Food Waste to Power
Shop These Best Term Length Electricity
MA Electricity: What Is Shoulder Month Pricing?
What's The Best Electric Plan Term Length Right Now?
National Grid Electric Rates To Rise 300%
MA Could Cut Carbon with Maine Wind
MA Energy Ratings Resources:
Understanding Your WEMCo Electricity Rate
Energy Choice in Massachusetts
Your Massachusetts Green Energy Requirements
Your Consumer Rights in Massachusetts
How to switch from WEMEco to a Competitive Supplier
Why Use MA Energy Ratings
Eversource Switching FAQ
High Massachusetts Electricity Bill
How to Switch Massachusetts Electricity Providers
How We Score Massachusetts Electricity Providers
Massachusetts Electricity Cancellation Fees
Massachusetts Electricity Choice
Massachusetts Energy Deregulation History
Massachusetts Energy Stats
Massachusetts Electricity Switching Rules
National Grid Switching FAQ
Understanding Your NSTAR Electricity Rate
Understanding Your Eversource Electricity Rate
Understanding Your Massachusetts Electric Electricity Rate
Understanding Your National Grid Electricity Rate
10 Quick Energy Saving Tips
How We Score Providers