Deposit Issues and Complaints (101 reviews)
Deposits for electricity in Massachusetts can be a hassle and usually range from $100 to $500. Some companies handle them well with lower deposit amounts or lower credit thresholds while others turn you upside down and shake the lunch money out of your pocket. If deposits are causing you issues, you can read deposit related reviews from other customers before you sign up for an energy company.
Switched because of fees
“ I moved apartments and set up with ambit at my new apartment. I was told my recurring payments were going to continue but they didnt and after no bill pay they shut my power off. Not a big deal, but when I went to have it turned back on they charge: $40 reconnect fee, $20 disconnect fee, and made me add a $125 deposit. I explained the situation and that I had never missed a payment and it was a mistake but that meant nothing and they still demanded payment of all. I threatened to switch service and they just warned there would be $199 early termination fee to which I agreed and paid because I refuse to give a company like that my business. Highly recommend green mountain. ”
October 30th, 2018
DO NOT GO WITH THIS LIGHT CO.
“ My husband is an idiot for going with just energy, sure the plan sounded good with no deposit needed but they screw you over in the long run with ridiculously high light bill. To top that off they charge a $55 late fee every time we pay late. An when I call in to customer service i have to wait 30 minutes to talk to someone. Best light company i have been with in the past is STREAM ENERGY. If my husband hadn't took it upon himself go with this company i would have went back to Stream Energy. ”
April 25th, 2014
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MA Energy Ratings Resources:
Understanding Your WEMCo Electricity Rate
Energy Choice in Massachusetts
Your Massachusetts Green Energy Requirements
Your Consumer Rights in Massachusetts
How to switch from WEMEco to a Competitive Supplier
Why Use MA Energy Ratings
Eversource Switching FAQ
High Massachusetts Electricity Bill
How to Switch Massachusetts Electricity Providers
How We Score Massachusetts Electricity Providers
Massachusetts Electricity Cancellation Fees
Massachusetts Electricity Choice
Massachusetts Energy Deregulation History
Massachusetts Energy Stats
Massachusetts Electricity Switching Rules
National Grid Switching FAQ
Understanding Your NSTAR Electricity Rate
Understanding Your Eversource Electricity Rate
Understanding Your Massachusetts Electric Electricity Rate
Understanding Your National Grid Electricity Rate
10 Quick Energy Saving Tips
How We Score Providers

