This is just ridiculous
| Customer service is extremely disrespectful. No one seems to care about any issues you were calling in for. Im not the type to go online and write a review but this needs to be known. This company does not take any responsibility for requests. Communication is awful, and customer service does not show any respect on the phone. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jonathan
from
Chelmsford, MA
on
November 17th, 2020
We are sorry to hear about your negative experience with us, and appreciate your feedback. We would greatly appreciate the opportunity to learn more about your experience. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1828 and additional information.
— Green Mountain Energy
Best Company in MA
| Ive had many problems with energy providers before. This company hands down has the best price and customer service. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Vivian Aliati
from
Boston, MA
on
April 1st, 2019
Thank you for the great feedback, Vivian. We'll continue to do our best to provide reliable environmentally-friendly energy options. We're always here if you need us.
— Green Mountain Energy
Reviews Overview
The best review categories for Green Mountain Energy are their billing & account management system, rated at 3.5 out of 5, and their plans and pricing, rated at 3.0 of 5.
The best review categories for Green Mountain Energy are their billing & account management system, rated at 3.5 out of 5, and their plans and pricing, rated at 3.0 of 5.
3.1 / 5
Overall
3.0 / 5
Price, Plans and Promotions
3.0 / 5
Order Experience
3.0 / 5
Customer Service
3.5 / 5
Billing and Account Management
3.0 / 5
Likely to Recommend
Green Mountain Energy Company was founded in 1997 with the mission to change the way power is made. As the longest serving renewable energy retailer in the country, Green Mountain is a green power pioneer.
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