The best review categories for Green Mountain Energy are their billing & account management system, with an average of 2.0 stars, and their plans and pricing, with an average of 1.0 stars.
Recent Good Review from Vivian Aliati
Best Company in MA
Ive had many problems with energy providers before. This company hands down has the best price and customer service. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Vivian Aliati
from
Boston, MA
on
April 1st, 2019

— Green Mountain Energy
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Best Company in MA
Ive had many problems with energy providers before. This company hands down has the best price and customer service. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Vivian Aliati
from
Boston, MA
on
April 1st, 2019

— Green Mountain Energy
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
This is just ridiculous
Customer service is extremely disrespectful. No one seems to care about any issues you were calling in for. Im not the type to go online and write a review but this needs to be known. This company does not take any responsibility for requests. Communication is awful, and customer service does not show any respect on the phone. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Jonathan
from
Chelmsford, MA
on
November 17th, 2020

— Green Mountain Energy
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MA Energy Ratings Resources:
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Your Massachusetts Green Energy Requirements
Your Consumer Rights in Massachusetts
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Eversource Switching FAQ
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Massachusetts Electricity Choice
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National Grid Switching FAQ
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