Reviews for Constellation

Updated: July 2026

The best review categories for Constellation are their customer service, with an average of 4.2 stars, and their billing & account management system, with an average of 4.2 stars.

Constellation logo
MA Energy Ratings's Gold Tier Providers are the best of the best in Massachusetts gas. These are the best providers over the past year at providing customers and communities great service, stellar customer service, and top of the line resources, just to name a few things. When you select one of these providers, know you're choosing from among the best options in the Massachusetts gas market.


Recent Good Review from Residential home owner

Good choice to lower the current rip offs
Rate is good the penalties are a little ridiculous
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Residential Home Owner from Worcester, MA on February 18th, 2025


Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Great costumer service and price!
I was paying so much for delivery for so long. I had no idea that Constellation existed. Great costumer services, promotions, rewards!
Ive shared with friends!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ana Hoffman from Brookline, MA on March 15th, 2024
Great costumer service and price!
I was paying so much for delivery for so long. I had no idea that Constellation existed. Great costumer services, promotions, rewards!
Ive shared with friends!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Ana Hoffman from Brookline, MA on March 15th, 2024



Most Recent 4 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Good choice to lower the current rip offs
Rate is good the penalties are a little ridiculous
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Residential Home Owner from Worcester, MA on February 18th, 2025
Very easy to sign up
I was looking for a lower rate and Constellation offered it. I signed up easily online.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

CCH from Ludlow, MA on July 27th, 2023



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Bad experience , BEWARE
Beware of shady practices. I was told no early termination fees when the guy came knocking at my door. All he was pushing was a lower rate, he was also very pushy. I would not recommend using this company
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Kyndra from Ayer, MA on January 2nd, 2025