Our Grading of Public Power
Customer Reviews of Public Power
Most Recent Public Power Reviews
I was very satisficed with service. — Ed from Oakdale CT
Very easy to set up, pay bill online and nothing needed to be changed on my end. I just paid less money for electricity!! It was a win to make the change — Jenn from Newington CT
everything was smooth — donna Antinerella from Newington CT
4-5 Star Reviews: 17 (46%)
I was very satisficed with service.
3-4 Star Reviews: 5 (14%)
Satisfied with the rate.
2-3 Star Reviews: 1 (3%)
Two weeks or so after enrolling in your program, I received an e-mail telling me I owed 139 on my account. At first I thought this to be a scam until I called customer service and was told the $139 was a sign-up fee which, the representative told me, was listed on the company website. Had I seen this listing, I wouldn't have chosen your company since the fee added to the per kw/h would have exceeded most, if not all of the other power providers cost in my area. The representative was kind enough to rescind the contract, and I apologize for not seeing the added fee in the sign-up. Thanks for your help
1-2 Star Reviews: 17 (46%)
I was overcharged, did not receive my refund check. Its been over 6 weeks. I called multiple times spoke with multiple people. Not a single thing was solved with loose answers that beat around the question ! Supervisor was in a very long call and could not speak. SURPRISE! Absolutely pathetic.
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What do customers think about Public Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Public Power customer review is 3.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.