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Massachusetts Energy Ratings Score:


( 3 / 5 )
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Provider Power Mass Customer Engagement

1   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Provider Power Mass


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1 Reviews and Replies for Provider Power Mass


Deceptive

(1 / 5)

  They just called my home phone, the caller ID on my phone read Eversource, as I am a residential electric and gas customer, I answered. Vague robocall about a discount on my electric bill, I selected to speak with a customer support person, which I would never do, but I wanted to know who was engaging in this misleading/fraudulent behavior. Guy in heavily accented English in a very noisy phone bank, I interrupted his pitch to ask the name of the organization, then I hung up on him.

Mark
December 20th, 2018

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