Discount Power -- Profile Analysis

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Discount Power is an electricity provider that began operation in Texas in 2008. They service both residential as well as commercial customers in the deregulated areas of Texas.

Our Rating of Discount Power




All Discount Power Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
3 Month Fixed Rate
3 month
Fixed Rate
12.80¢ / kwh
9.3% under market rate
Compared to the current National Grid (Mass Electric) rate of 14.1150¢ / kwh
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
14.49¢ / kwh
$0.00 monthly recurring charge
  • Great Rate!
  • 3 years of bill stability
  • 6 Month Fixed Rate
    6 month
    Fixed Rate
    14.79¢ / kwh
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    15.10¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    15.99¢ / kwh
    $0.00 monthly recurring charge
    36 Month Fixed Rate
    36 month
    Fixed Rate
    15.99¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.29¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.40¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.40¢ / kwh
    $0.00 monthly recurring charge
    18 Month Fixed Rate
    18 month
    Fixed Rate
    16.79¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.90¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.99¢ / kwh
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    16.99¢ / kwh
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    17.19¢ / kwh
    $0.00 monthly recurring charge

    Discount Power Plan Summary

    Discount Power does not currently have any plans available on MA Energy Ratings.

    We recommend plans from NRG Home and Verde Energy instead.

    View Discount Power Plans

    Customer Reviews of Discount Power

    Reviews Overall

    14th place
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    Read Reviews

    Most Recent Discount Power Reviews  


    Beyond Happy
    My light bill has literally gone down 60% cheaper with Discount Power! Excellent customer service and always helpful! 5 STARS! Love my light company! from Hitchcock TX

    GOOD COMPANY
    Its a good experience with discount power they have good plans for fixed and variable rates. Martin from MD

    After 12 months of service. Zero issues. Great prices all year.
    I used GeekYourRate. com and found Discount Power as one of my top choices. Part way through the year they it sounded like they were bought out by Pennywise Power. After about 5 months of this it went back to Discount Power. Then entire 12 months I received great rates. Cheapest year I spent on electric in over 5 years. 100% renewable wind energy. I have no complaints and would do it again. 1 year later... here's my review from Lake Dallas TX


    4-5 Star Reviews: 15 (15%)



    Beyond Happy

    My light bill has literally gone down 60% cheaper with Discount Power! Excellent customer service and always helpful! 5 STARS!

    Love my light company! from Texas
    August 11th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 7 (7%)



    Good pricing but basic website

    I would recommend some of the plans from this company - the pricing seems to be very reasonable so far for my usage. The website is very basic though. There isn't any information given except how much energy you used in the previous month and how much your bill is. Other companies include usage graphs that track how much you use each month compared with the average temperature outside. Additionally, other companies give you data about how much you have used thus far in the month so you can plan ahead if you're using too much energy. I miss these features but the low cost makes it worth it for me.

    Emily from Texas
    May 18th, 2022

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 16 (16%)



    Nickel and dime you with fees

    Overall, I haven't had an issue with Discount Power until one month where things were busy and I overlooked my bill for a couple weeks. Most honest companies will warn you about being disconnected for non-payment when the next month bill comes out. Not so with DP, instead within only a couple weeks of not paying your bill they send you a disconnect notice so they can greedily charge you a $20 disconnect notice fee. Then they add insult to injury by also charging a late fee. I could understand if it was going on to next month and no payment had been made, but a couple weeks... Really?! Disappointed and can't wait to switch to a more honest company.

    CLT83 from Texas
    April 6th, 2022

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 58 (59%)



    Worst Customer Service Ever

    The absolute worst customer experience. I scheduled a move out for September 30, 2022. Discount Power continued to charge me for October and November. I spoke with their customer service manager (Emory) and she was extremely non-understanding and forced me to pay the two months that I had already moved out for. I would not recommend this company to anybody I know. Discount Power does not respect their customers and acted unethically by charging me after the move out date of September 30, 2022 that I scheduled.

    AS from Texas
    December 2nd, 2022

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Discount Power News  


    No applicable blogs have been written


    Discount Power FAQs  


    Where can I order Discount Power electricity?

    Discount Power has electricity plans in Texas

    Where can I order Discount Power natural gas?

    Discount Power does not have any natural gas plans

    What do customers think about Discount Power?

    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Discount Power customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.


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