Our Analysis of SFE Energy

This company came to me door and assured me that if I move I could easily cancel this service with PECO. My husband was transferred and we moved out of state. I called SFE gas company and they denied this stating I would get billed for cancellation fees. I sent them a verification document where I moved and they still insist that extra fees for cancelling before contract ended (4yrs) would apply. CAUTION --Do not use or recommend this company

This company is a scam. They told us we will save money but instead we just paid double. They never told us about a contract and now they are charging us $160 for cancellation!!!

I had a young gentalman come to my door and talk to me about this service caused by the wild fire and it would assure me that my gas price wouldn't go above 29.99$ every month. My bill has been double! Thinking about swewing this place I am not gonna pay callenelation fees see y'all in court!

Nice,talk with the sales person,was not told that its 180.00 cancellation fee, so you gave me very little discount, i dont think so, please inform the contract to the people thats taking advantage of people that are on disability like me to scratch the bottom of my pockets and make ends meet, 180.00 no that's for my personal needs, your on my scam list,and you waited two hours before the other company eas to take over to key us know, you have to know that they're ate phone calls that we sit and wait for hours on hold ,another way to have us by the b
.... thanks but no thanks ex customer from Atwater Ca

My regular bill last month by PECO was $338.78. With SFE discount $555.33. Thanks for the discount SFE. Another attack on Senior Citizens. This is shameful business for people who worked all their lives and retire and on a set income. Now I have to pay $216.96 this month extra.

Absolute SCAM. They take advantage of senior citizens who do not understand the market. They also take advantage of poorer communities who might not speak english well either! They told my parents that they were being forced to change and that if they were going to have giant pay hikes. They play shady by acting as if they're part of your electric company and going door to door saying they need to update your record on something. They call all the people and they press all the button pretending to be you and skipping the entire fine print over the phone so you don't hear the warnings. My parents signed up (more like they signed them up since they didn't want trouble with PSEG) BUT they were not told that 1, there was a contract for 3 years and that 2, there would be a cancellation fee of 160 dollars.

Advice, if they (SFE) are ever inside an apartment building(or on your lawn) without the super or a tenant, tell them to leave at once or call the police for trespassing on private property. They ARE NOT PSE&G nor do they have any business being there.

High pressure sales and extremely deceitful. They are NOT at all green/renewable energy which is just one of the lies I was told by the sales rep. Horrible company.

Overall Scam. The say they are from your energy company and you must sign. I had the sales lady tell me what to say while on the phone so my service does not get interrupted. My bill went from $25 to $166. They should be investigated... also the 5* reviews on here are obviously fake...same review different dates and names...same name different review dates.

So i went from 40$ to 120 $ hahah what a SCAM..

1 star is toooo high for them! They are dirty company which cheat people, taking their money
Awful awful awful

They are liars.

They entered my building identifying themselves as PS&G and I need to fix an error in my account. He made a call and passed the account details and solved everything because I don't speak English. So now I have an account 3x the normal value they are dangerous

These people are scammer... Their salesman will knock the door saying that its an assistance program with pg&e and assure you to provide fixed charge for gas and low pg&e bill.. But u will get shocked after you get your pg&e bill almost double than u r usually paying... when u call them to cancel there is another scam as they ask you a $300 for cancellation fee... They are making huge money by scamming people and their main target are elderly people and immigrants F*****g scammers

The sales people come to your door saying they are contracted by PECO to make sure you are not effected by the price increases. I said I'm not going to change my energy supplier. Again they said they were contracted by PECO. They ask to see your PECO bill. Do not show it to them. They are trying to get you to switch energy suppliers.

Should have known better than to switch to them. A man came to my door saying my electric and heat would go up with my current company, had papers and everything, statistics, everything so he said switching to sfe would save. WRONG! My electric bill jumped 4 times higher than it should have, heat separately went up about 3 times as much. Worst company I have dealt with, customer service didnt understand that I wanted to cancel. Plus the cancellation fee for both is $80 so thats $160 for both. Horrible company feels like a scam and I fell for it.

My PSEG bill before SFE is around $30. After signing up with SFE, bill amount is $176. When I called customer care for cancellation, they told me that the cancellation is fee is $114 and it will take two months time to take effect which means I got to pay like $176 for two more times. I will end up in paying $500+ for no reason. Instead I have given an option to change to a new plan and to a new contract for two years. Per my bad experience, keep yourself away from SFE.

The representative who approached my husband told my husband our bill would not go over $85 a month. So he signed. My first bill from this company wad $477. More than doubled. Them they said they would give me a refund and only refunded a little of my money. Now they will hear from my lawyer.

No one told me there was a cancellation fee and no one answers when you call I've been trying for two months I am just cancelling let them sue me can't get blood out of a rock .

I have dealt with 3rd party suppliers before all of which locked in a max rate per unit of energy used and if rate went down they would match it. This was not the case with SFE. I asked the "sales associate" several times if I was paying fixed rate per unit of energy used - told me I don't understand and that my bill will be cheaper because I'm currently being overcharged. Looked at the next bill and it was fixed rate per day regardless of gas and electric usage. BILL WAS 5X HIGHER THAN IT SHOULD HAVE BEEN given amount of energy used. Tried to cancel twice so far and it hasn't gone through.

DON'T WANT THESE PEOPLE NEAR MY HOUSE! My electric bill quadrupled since they convinced me to switch!!! I should have known it was too good to be true smh!

My previous bill was only $29.99 dollars. With SFE bill jumped to $80.47. Scamming in the highest order!!!

Horrible people its big scam, they got my information from somewhere I didnt even know I had account with SFE energy the supervision name ALI its criminal its said the salesperson name STEVEN SARACENU hes male deal regales about the account with SFE ENERGY they stole money from people, I talk to them on the phone very unprofessional what so funny I call PSE&G to tell them why none call or contact me about unusual move with SFE energy, they said its by the law they can do Whatever they want. Its fake company they dont deliver any supplies energy full of it, when I ever pay not more the 23$ with PSE&G now I end up pay almost 400$. Those people should go to jail, they rip off people

This company would send an associate to your house door and claim falsely that they are partners of your gas provider in order to make you sign an agreement with them. Then they would charge you a flat $30 for your gas consumption on a monthly basis in addition to the fees of your actual use. Furthermore, they would make it extremely hard for you to opt out of their service by keeping lying to you and giving you fake promises. If you manage to cancel your agreement with them, they would charge you high cancellation fees as if you had begged them to get their service in the first place. I kept calling them and emailing them to cancel the agreement, and every time they would lie to me by saying it was my original provider's responsibility to cancel stop their gas agreement with me. Eventually, I had to play a trick in order to end their scam agreement completely after all of my other efforts to end it failed.

This company called me saying that their phone call was from pse&g and asked me pse&g POD # in order to send me an apology check because I over paid. They lied to me to enrolled me in their electric supplier. The they called from was not in service I got their number after I was enrolled. Is not fair