
SFE Energy Resources
SFE Energy Plan Summary
We recommend plans from Constellation and Verde Energy instead.
Customer Reviews of SFE Energy
Reviews Overall
Plans & Pricing
Order Experience
Customer Service
Billing & Acct Mgmt
Likely to Recommend
Most Recent SFE Energy Reviews
Pop up
I signed up with this company years ago , and this gentlemen knocked on my door and he wanted to see my bill I told him no at first then i brought the bill and i already had sfe ! He gave me the customer service number so I can get there updated rate ..... thanks Giovanni ! — Sfe customer from Hayward CA
SFE California
Im so glad SFE came to my door and help me understand my bill. I use too much gas! — Danny from San Jose CA
SFE California
Agente puede venir cualquier da gracias SFE por ayudarme con mi pago — Esteban from San Jose CA
4-5 Star Reviews: 23 (34%)
Good company to lock in rates with
Some one knocked on my door and explained why locking in a fixed rate is good over time so I signed up with SFE energy.
William Fraser from Maryland
July 20th, 2018
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Fixed Rate
Had a sales rep knock on my door and explain to me about fixed rates which I wasn't aware are an option so I signed up to protect myself.
William Fraser from Maryland
July 21st, 2018
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How likely are you to recommend?
Good Option for Natural Gas Price Protection
Locked in to one monthly fee for my natural gas which cover me up to 750 therms per year which in California ias about all I use.
William Fraser from California
August 3rd, 2018
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Good experience
Had a lady knock on my door and explain options to lock in my electricity rate, overall good experience and hopefully will save some money
James from Pennsylvania
September 12th, 2018
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How likely are you to recommend?
Sales Lady
I had one of your sales rep knock on my door and invited them in as it was very hot out and she was friendly and said she was just there to help me understand my utility bill better. She asked for my bill which I didn't mind getting since she said that is why she was here and she broke down my bill for me and showed me what all the rates are and meant, I found her very helpful. She then went on to explain to me what SFE energy offers and that I had options when it came to utility rates which I didn't know until now. I decided to sign up as it looked like it would help me and she said we would have to do a verification call to complete the enrollment and other details to confirm my account which was reassuring . Overall I found my experience with her very helpful and she was straightforward, very patient explaining everything to me and wasn't trying to push me to sign anything which I found comforting.
Hammad from Pennsylvania
September 18th, 2018
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Sales Lady at my door
I had one of your sales rep knock on my door and invited them in as it was very hot out and she was friendly and said she was just there to help me understand my utility bill better. She asked for my bill which I didn't mind getting since she said that is why she was here and she broke down my bill for me and showed me what all the rates are and meant, I found her very helpful. She then went on to explain to me what SFE energy offers and that I had options when it came to utility rates which I didn't know until now. I decided to sign up as it looked like it would help me and she said we would have to do a verification call to complete the enrollment and other details to confirm my account which was reassuring . Overall I found my experience with her very helpful and she was straightforward, very patient explaining everything to me and wasn't trying to push me to sign anything which I found comforting.
Patel from Ohio
September 18th, 2018
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How likely are you to recommend?
5 star company
Representative was here today to sign me up. Her presentation was clear, concise, and very informative. I expect significant savings for both gas and electric services by transferring my business to this company.
K.W. Wright from Ohio
February 14th, 2020
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Controls my bills! So worth it!!!
I had a young lady come to my door, she explained I had a daily rate and it allowed me to use up to 10,00KWH for electric and 1000ccf for gas, which allowed me to use more without the pricing spiking. My bills have been consistent and Im not surprised month to month. Now if the utilities could lower the stupid delivery fees then that would be nice.
Definitely worth it!
Brittany from Ohio
June 26th, 2020
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Amazing
Great service. My bill has never been this low.
Joseph Riley from Pennsylvania
July 18th, 2020
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Kids!
Sfe energy has helped me out so much ! I have a family of 5, my kids leave the lights on all the time No matter how many times I tell them to TURN IT OFF!! This young lady came to my door and explained to me how my usage wont matter .... I love it ...#forget the uneducated people
Adrian Marcelo from Pennsylvania
August 27th, 2020
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Customers service
Denise was a wonderful representative! Im excited to see how my bill is next month. Its Green energy ,sold me at that.
Evander from Maryland
November 2nd, 2020
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Billing
Sfe is one of the second suppliers I know that offers unlimited gas usage !! Thank for hiring respectful young people to help the community
Experience from California
November 2nd, 2020
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Great customer service
Pleasant and efficient customer service. Very knowledgeable customer representative.
David from Maryland
November 3rd, 2020
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SFE California
The agent that came to my door was very nice and knowledgeable. Thanks Destiny!
Henry Bao from California
November 3rd, 2020
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SFE California
Destiny was amazing! She was super patient with my 3 kids and explained the product so well. Definitely will recommend to my friends and family
Maria Gomez from California
November 3rd, 2020
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SFE California
Cant wait for lightbulv!
Savy Brown from California
November 3rd, 2020
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SFE California
La representante fue profesional! Gracias Destiny
Rodolfo from California
November 3rd, 2020
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SFE California
Love Ashley and pay
Thoi Lao from California
November 3rd, 2020
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SFE California
La represente era muy profesional y explic bueno
Maria from California
November 3rd, 2020
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SFE California
Thank you SFE for bringing Ashley to my door and helping with my bill PS give her a raise!
Anh Lho from California
November 3rd, 2020
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SFE California
Agente puede venir cualquier da gracias SFE por ayudarme con mi pago
Esteban from California
November 3rd, 2020
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SFE California
Im so glad SFE came to my door and help me understand my bill. I use too much gas!
Danny from California
November 3rd, 2020
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How likely are you to recommend?
Pop up
I signed up with this company years ago , and this gentlemen knocked on my door and he wanted to see my bill I told him no at first then i brought the bill and i already had sfe ! He gave me the customer service number so I can get there updated rate ..... thanks Giovanni !
Sfe customer from California
November 3rd, 2020
Billing & Account Management
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How likely are you to recommend?
No 3-4 star reviews have been posted or approved yet
2-3 Star Reviews: 1 (1%)
Canceled next day
Signed up thinking PGE had a new gas provider. Went online to research the company and found out they're not part of PGE. Figured my bill would be higher so canceled right away. I was not charged a cancellation fee.
ren from California
March 13th, 2020
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1-2 Star Reviews: 43 (64%)
Beware!
all my dealings with this company have been nothing but dishonest. a man showed up at my door on a fri evening after dark wearing a peco hat and jacket. he said he was with peco and that peco was changing their energy supplier to sfe. he said i needed to sign a form to continue receiving services. he then stated that for some reason my paperwork was missing my account no. and he asked for an old bill so he could complete the form. he made a telephone call on his phone and then asked me to read from a card that said sfe is an energy provider. last he said peco would plant a tree to thank me for my time. my mistake for not reading the form. it was dark, i was tired, and i believed the guy was from peco. turns out he completely misrepresented who he was with and why he had come. unbeknownst to me, i had signed a 3 yr contract to switch my gas and electric to sfe. i called their customer support and was told by 2 reps that the service had not yet been switched and that all cancellation fees would be waived. that was not the case. i received a bill from sfe for $90 for cancellation of the electric portion and so another call to customer support. this time i was told i would also receive a $90 bill for the gas cancellation and i would be taken to collections if i did not pay. i called yet again and was told by another rep that management had tried to call me and that they were unable to reach me--i have no missed calls on my phone. last, i submitted a negative review on sfe's site and they did not post the review. management is now to call tomorrow. no legitimate company with any integrity would operate like this. and after googling sfe, i can see that their door to door sales force has been preying on the inexperienced, elderly, etc for yrs. amazingly, sfe allows the misrepresentation to continue and then charges exorbitant cancellation fees when the scam is figured out.
dj from Pennsylvania
December 15th, 2017
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How likely are you to recommend?
CAUTION
This company came to me door and assured me that if I move I could easily cancel this service with PECO. My husband was transferred and we moved out of state. I called SFE gas company and they denied this stating I would get billed for cancellation fees. I sent them a verification document where I moved and they still insist that extra fees for cancelling before contract ended (4yrs) would apply. CAUTION --Do not use or recommend this company
Mona Orsini from Pennsylvania
October 31st, 2018
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All lies
This company is a scam. They told us we will save money but instead we just paid double. They never told us about a contract and now they are charging us $160 for cancellation!!!
Jane from California
January 23rd, 2019
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I want answers!
I had a young gentalman come to my door and talk to me about this service caused by the wild fire and it would assure me that my gas price wouldn't go above 29.99$ every month. My bill has been double! Thinking about swewing this place I am not gonna pay callenelation fees see y'all in court!
Suzie Smith from California
January 28th, 2019
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Scam
Nice,talk with the sales person,was not told that its 180.00 cancellation fee, so you gave me very little discount, i dont think so, please inform the contract to the people thats taking advantage of people that are on disability like me to scratch the bottom of my pockets and make ends meet, 180.00 no that's for my personal needs, your on my scam list,and you waited two hours before the other company eas to take over to key us know, you have to know that they're ate phone calls that we sit and wait for hours on hold ,another way to have us by the b
.... thanks but no thanks ex customer from Atwater Ca
Silva Victor/Cidalia from California
January 31st, 2019
Billing & Account Management
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Paying more money per month,
My regular bill last month by PECO was $338.78. With SFE discount $555.33. Thanks for the discount SFE. Another attack on Senior Citizens. This is shameful business for people who worked all their lives and retire and on a set income. Now I have to pay $216.96 this month extra.
M. Welch from Pennsylvania
July 29th, 2019
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A complete SCAM
Absolute SCAM. They take advantage of senior citizens who do not understand the market. They also take advantage of poorer communities who might not speak english well either! They told my parents that they were being forced to change and that if they were going to have giant pay hikes. They play shady by acting as if they're part of your electric company and going door to door saying they need to update your record on something. They call all the people and they press all the button pretending to be you and skipping the entire fine print over the phone so you don't hear the warnings. My parents signed up (more like they signed them up since they didn't want trouble with PSEG) BUT they were not told that 1, there was a contract for 3 years and that 2, there would be a cancellation fee of 160 dollars.
Advice, if they (SFE) are ever inside an apartment building(or on your lawn) without the super or a tenant, tell them to leave at once or call the police for trespassing on private property. They ARE NOT PSE&G nor do they have any business being there.
Don't Trust these Con Artist from New Jersey
November 8th, 2019
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The worst company in the world. Absolute swindlers! Stay far away from this company.
High pressure sales and extremely deceitful. They are NOT at all green/renewable energy which is just one of the lies I was told by the sales rep. Horrible company.
Dr. Galt from Pennsylvania
November 14th, 2019
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Scam
Overall Scam. The say they are from your energy company and you must sign. I had the sales lady tell me what to say while on the phone so my service does not get interrupted. My bill went from $25 to $166. They should be investigated... also the 5* reviews on here are obviously fake...same review different dates and names...same name different review dates.
Ben Perry from New Jersey
January 11th, 2020
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SCAM
So i went from 40$ to 120 $ hahah what a SCAM..
Carlos Almanzar from New Jersey
January 20th, 2020
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They are scammers!! Please, do not deal with them!
1 star is toooo high for them! They are dirty company which cheat people, taking their money
Awful awful awful
Lisa from Pennsylvania
February 13th, 2020
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Bad experience
They are liars.
Mari from California
February 19th, 2020
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customer fraud
They entered my building identifying themselves as PS&G and I need to fix an error in my account. He made a call and passed the account details and solved everything because I don't speak English. So now I have an account 3x the normal value they are dangerous
Henrique from New Jersey
March 5th, 2020
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Scammer
These people are scammer... Their salesman will knock the door saying that its an assistance program with pg&e and assure you to provide fixed charge for gas and low pg&e bill.. But u will get shocked after you get your pg&e bill almost double than u r usually paying... when u call them to cancel there is another scam as they ask you a $300 for cancellation fee... They are making huge money by scamming people and their main target are elderly people and immigrants F*****g scammers
Milan from California
March 11th, 2020
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Scamming?
The sales people come to your door saying they are contracted by PECO to make sure you are not effected by the price increases. I said I'm not going to change my energy supplier. Again they said they were contracted by PECO. They ask to see your PECO bill. Do not show it to them. They are trying to get you to switch energy suppliers.
Stone from Pennsylvania
March 13th, 2020
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Ridiculousl
Should have known better than to switch to them. A man came to my door saying my electric and heat would go up with my current company, had papers and everything, statistics, everything so he said switching to sfe would save. WRONG! My electric bill jumped 4 times higher than it should have, heat separately went up about 3 times as much. Worst company I have dealt with, customer service didnt understand that I wanted to cancel. Plus the cancellation fee for both is $80 so thats $160 for both. Horrible company feels like a scam and I fell for it.
Scam-like company from New Jersey
March 16th, 2020
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Very Bad experience
My PSEG bill before SFE is around $30. After signing up with SFE, bill amount is $176. When I called customer care for cancellation, they told me that the cancellation is fee is $114 and it will take two months time to take effect which means I got to pay like $176 for two more times. I will end up in paying $500+ for no reason. Instead I have given an option to change to a new plan and to a new contract for two years. Per my bad experience, keep yourself away from SFE.
Sankaresan from New Jersey
March 18th, 2020
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Sfe scammers
The representative who approached my husband told my husband our bill would not go over $85 a month. So he signed. My first bill from this company wad $477. More than doubled. Them they said they would give me a refund and only refunded a little of my money. Now they will hear from my lawyer.
Regina Ramos from Pennsylvania
March 21st, 2020
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sfe is a scam
No one told me there was a cancellation fee and no one answers when you call I've been trying for two months I am just cancelling let them sue me can't get blood out of a rock .
roseann from Pennsylvania
April 7th, 2020
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Scam company misrepresenting info
I have dealt with 3rd party suppliers before all of which locked in a max rate per unit of energy used and if rate went down they would match it. This was not the case with SFE. I asked the "sales associate" several times if I was paying fixed rate per unit of energy used - told me I don't understand and that my bill will be cheaper because I'm currently being overcharged. Looked at the next bill and it was fixed rate per day regardless of gas and electric usage. BILL WAS 5X HIGHER THAN IT SHOULD HAVE BEEN given amount of energy used. Tried to cancel twice so far and it hasn't gone through.
Matt K from New Jersey
April 14th, 2020
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BIG TIME SCAM!!!!
DON'T WANT THESE PEOPLE NEAR MY HOUSE! My electric bill quadrupled since they convinced me to switch!!! I should have known it was too good to be true smh!
Stay Away from New Jersey
April 23rd, 2020
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Scammers!!!
My previous bill was only $29.99 dollars. With SFE bill jumped to $80.47. Scamming in the highest order!!!
Ben from Ohio
April 27th, 2020
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Scam scam
Horrible people its big scam, they got my information from somewhere I didnt even know I had account with SFE energy the supervision name ALI its criminal its said the salesperson name STEVEN SARACENU hes male deal regales about the account with SFE ENERGY they stole money from people, I talk to them on the phone very unprofessional what so funny I call PSE&G to tell them why none call or contact me about unusual move with SFE energy, they said its by the law they can do Whatever they want. Its fake company they dont deliver any supplies energy full of it, when I ever pay not more the 23$ with PSE&G now I end up pay almost 400$. Those people should go to jail, they rip off people
Nap April 28 2020 from New Jersey
April 28th, 2020
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Scam company
This company would send an associate to your house door and claim falsely that they are partners of your gas provider in order to make you sign an agreement with them. Then they would charge you a flat $30 for your gas consumption on a monthly basis in addition to the fees of your actual use. Furthermore, they would make it extremely hard for you to opt out of their service by keeping lying to you and giving you fake promises. If you manage to cancel your agreement with them, they would charge you high cancellation fees as if you had begged them to get their service in the first place. I kept calling them and emailing them to cancel the agreement, and every time they would lie to me by saying it was my original provider's responsibility to cancel stop their gas agreement with me. Eventually, I had to play a trick in order to end their scam agreement completely after all of my other efforts to end it failed.
Ronny Morton from
June 29th, 2020
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I was enrolled through lies.
This company called me saying that their phone call was from pse&g and asked me pse&g POD # in order to send me an apology check because I over paid. They lied to me to enrolled me in their electric supplier. The they called from was not in service I got their number after I was enrolled. Is not fair
Sfe from New Jersey
August 13th, 2020
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Completely useless
Bill just went up. Still charged for gas from pge and sfe now. Plus huge cancelattion fee. DO NOT unser any circunstance believe them telling you it will save you money.
Scott from California
August 26th, 2020
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Scam
They lied to us and said we had to switch from our current company because of the apartments we live in. Now that we've just cancelled we're being hit with a $216.79 cancellation fee.
Angryidiotwhogotscammed from California
September 29th, 2020
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Scam
This company is a scam. They lie to customers and they also lie to new employees. Ray Islam is the number one liar and thief along with his team members Luis Deleon and Steven Caracena. DO NOT get involved with this company.
Janelle from New Jersey
October 19th, 2020
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Do not open the door for any SFE representatives!
A young man showed up at my door claiming that he can work with me on lowering my PG&E bill. As the dumb and tired person that I am, I showed him my PG&E bill as he asked, and signed up for the service. I thought it was sus that I had to call through my phone to confirm my application. I quickly tried to finish up the entire visit and immediately called customer service to cancel my plan after reading all the horror stories online - especially on reddit. If you keep calling and cancel within the same day (Or in my case, 15 minutes after I shut the door), you should not have to pay any cancellation fees. I even called again to confirm that I wouldn't have to pay fees since I canceled within the same hour.
TDLR; Don't sign up. It's a scam. If you weren't thinking correctly at the time and signed up, cancel within the same day, and keep calling and emailing so you don't pay any fees.
San Jose Dummy from California
October 19th, 2020
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SCAM!!!!
I never really paid attention to my PGE Bill till it said I owed 546$ for just this month. Like WTF!! I ALWAYS TELL MY WIFE DONT BELIEVE THESE PPL AND LOOK NOW IM FUCKING 800$ in debt!!! And now they are charging me a 250$$$ cancel fee!! They can go eat shit!!! How TF have they not been sued yet?!?
Santa Lozano from California
October 22nd, 2020
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SCAM!!!!!!!!!
Scam scam scam
Scam scam scam !!!!! from Maryland
October 25th, 2020
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scam and total robbery, they do not allow them to approach your house
They arrive saying that they are on behalf of the electricity or gas company because people are claiming for increases in their bills, then they enroll you in a program and your bill is tripled. my average bill was $ 70 and from one month to another it went up to $ 210 because of these scammers.
Hannkel Aguilar from New Jersey
October 29th, 2020
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Getting me to get services by lying
I had a rep come to my door and tell me he was with BGE and my house was on the list for high utility expenses and I would get a credit of 75.00 for 3 months if i would like the credit i would have to do a phone verification I was never told my supplier would be changed and I was lied to . When calling the CS line I kept getting spoken over trying to convince me to stay but not apologizing for rep lying stating he was with BGE not a 3rd party. It felt like a scam . So disappointed
. from Maryland
November 2nd, 2020
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SCAM WITH FAKE REVIEWS
Weve been approached by these leeches three times. The first time we fell for it and lost $100 due to fine print. AVOID.
Angry from California
December 12th, 2020
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Scam
I had a lady come to my door and make it seem like I had to sign up or my bill would increase. She did not explain that this was a contract. So, not only did my bill double as a result from signing up but they are trying to charge me $250.00 for trying to cancel. This makes no sense!
Scam from Maryland
December 20th, 2020
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RIPOFF!!!
They pretend they are with PGE, instead they rip you off!! High cancellation fee!!
Christopher from California
January 9th, 2021
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scam, please alert
A guy, taking a folder with PSE&G documents, knocked my door told me he was sent by PSE&G to make sure all the residence signed a contract with the current energy supplier to lock the current low energy rate. All residence must sign, then I found a contract of SFE energy NJ with my signature sent to my email. I was asked to confirm the contract immediately by phone, but I refused, telling them I need time to read the contract first. I found according to the contract, my natural gas price will increase from 38C to 83C/therm, and the electricity will from 12C to 17C for three years. Now is winter, I guess my bill will be doubled if they were success. Apparently, they have successful made some residents in my community signed a contract with them. Try to call the campany to recind the contract, never got connected.
C from New Jersey
January 12th, 2021
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How likely are you to recommend?
Horrible scam and salespeople lie
NO STARS. They are predatory and a scam. They presented themselves as PSE & G said my account was wrong and needed to be fixed, I fixed and then moved months later. Suddenly I get an early cancellation bill from SFE but to reiterate, they presented themselves as my current company and are now threatening collections for an early cancellation fee. Just stay AWAY
J from New Jersey
January 21st, 2021
Billing & Account Management
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Pricing, Plans, & Promotions
How likely are you to recommend?
Not trustful company
They will charge you a lot more than PSEG company. I was paying around $40 per month with PSEG then added SFE. Paid $190 per month. They told me I can cancel anytime without any cancellation fee but they asking for $80 for cancellation fee. Stay away from SFE if you dont want to waste your money. If need proof I can show the bills with PSEG and SFE to compare.
Zack from New Jersey
January 25th, 2021
Billing & Account Management
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How likely are you to recommend?
Cancelation fee without consent
Tale as old as time, had someone come to my door. Talk up this company by telling me Im gonna be saving money. Maybe I really signed up cause these people dont know how to take NO for answer when you try and nonchalantly get them off your door step. honestly everything was fine till I recently got a bill saying that they were charging me an arm and a leg for a cancellation fee...... and Im like WHO TOLD YOU I WANT TO CANCEL MY SERVICE?!?!! NOT ME? I call pge and they have no answer for me. I call sfe and Im left on this stupid holding line everytime I call.... I am unemployed. I cant afford for some money hungry company to randomly decide this is the one we are gonna fuck with and get more money out of. They got their cancellation fee from me today. Made my account go negative but they got it. TAKE MY MONEY SO I DONT HAVE TO DEAL WITH THIS COMPANY EVER AGAIN! DO NOT, DO NOT, SIGN UP FOR THIS COMPANY!!!! I will be putting the word out on next door to not talk to the representatives if they come to your door to sign you up for this crap.
Gennifer gee from California
February 2nd, 2021
Billing & Account Management
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How likely are you to recommend?
SFE is a scam all across the board
SFE is a scam. I used to work for the Maryland location. If you call them out for their awful customer reviews they say things like " Oh its a billion dollar company of course there will be bad reviews. They mistreat their employees. They drop us off in random locations and we have to go door to door ALL day NO breaks. Alot of woman end up leaving because unlike the guys who they tell us to just use the bathroom behind a tree or something the females would have to either wait for a ride to use the bathroom or walk. They do not save you money and all they are trying to do is switch your supplier. Switch at your own risk. Oh yeah one last thing we get our paychecks through cash app. While I was working there I have never seen a paystubs and I was there for a little over a month
Anonymous from Maryland
February 17th, 2021
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Wow, rude and impatient
I received a cold call to change over my utilities. The woman started her rehearsed script and it sounded fine until I interrupted her to ask questions to verify that this was a legitimate call and not a fishing call. She was mildly flustered by going off script but she was polite. Thank you Lisa. But my concern is that I would be paying considerably more for this program. (Beyond the additional $6 service charge). So after looking at my bill I saw that my delivery rate was coming up as 13.06/kwh vs 15.47 that they were quoting me. About a 16% difference. I called the customer service line and got a third party call center over seas, so I called the number she called from back and got someone who identified as her team leader. He was RUDE. He kept talking to me like I was inconveniencing him. He said that the difference was additional fees that I was not seeing thought National Grid's billing and then he "man-splained" that the difference we were discussing was less than a penny. No kidding. If I were buying one kw of energy then yes, it would be a penny... but I am buying them by the thousand... which adds up. We are talking about a possible 16% increase in my utility bill.
Brandon from Quincy, Massachusetts
May 7th, 2020
Billing & Account Management
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How likely are you to recommend?
scammer ,leave this company away
my bill was 50% higher than previous year
lucs from Boston, Massachusetts
August 19th, 2020
Billing & Account Management
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How likely are you to recommend?
SFE Energy News
No applicable blogs have been written
SFE Energy FAQs
Where can I order SFE Energy electricity?
SFE Energy does not have any electricity plans
Where can I order SFE Energy natural gas?
SFE Energy does not have any natural gas plans
What do customers think about SFE Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average SFE Energy customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.