Reviews Overview
The best review categories for Green Mountain Energy are their billing & account management system, rated at 3.5 out of 5, and their plans and pricing, rated at 3.0 of 5.
5 Stars
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4 Stars
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1 Stars
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Review from Vivian Aliati

Best Company in MA
Ive had many problems with energy providers before. This company hands down has the best price and customer service.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Vivian Aliati from Boston, MA on April 1st, 2019
Thank you for the great feedback, Vivian. We'll continue to do our best to provide reliable environmentally-friendly energy options. We're always here if you need us.
— Green Mountain Energy


Recent Good Review from Vivian Aliati

Best Company in MA
Ive had many problems with energy providers before. This company hands down has the best price and customer service.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Vivian Aliati from Boston, MA on April 1st, 2019
Thank you for the great feedback, Vivian. We'll continue to do our best to provide reliable environmentally-friendly energy options. We're always here if you need us.
— Green Mountain Energy


Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Best Company in MA
Ive had many problems with energy providers before. This company hands down has the best price and customer service.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Vivian Aliati from Boston, MA on April 1st, 2019
Thank you for the great feedback, Vivian. We'll continue to do our best to provide reliable environmentally-friendly energy options. We're always here if you need us.
— Green Mountain Energy



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
This is just ridiculous
Customer service is extremely disrespectful. No one seems to care about any issues you were calling in for. Im not the type to go online and write a review but this needs to be known. This company does not take any responsibility for requests. Communication is awful, and customer service does not show any respect on the phone.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jonathan from Chelmsford, MA on November 17th, 2020
We are sorry to hear about your negative experience with us, and appreciate your feedback. We would greatly appreciate the opportunity to learn more about your experience. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1828 and additional information.
— Green Mountain Energy



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