Champion Energy Services -- Profile Analysis

I was paying 17 cents/kWH with Reliant and when my contract was up I
found that Champion Energy had the lowest rates with a variety of plans.
I am now paying 10 cents/kWH!! What a deal!

EVERYTHING WAS AS CONTRACTED

I switched from Stream Energy due to their high KWH rate about a year ago. Champion's rate was lower and it has showed in my electric bills especially during the summer months. Online payments are easy & free unlike Stream which charges you $2.95, I did not have to make a deposit and the change order went through just like it should. I have recommended this company to several people who have switched and are just as pleased as I have been. Thanks Champion!

No worries with Champion - great rates and customer service -
Everything is as they tell you it will be - My bills are the lowest they have
ever been in my 3 years of living in the metroplex! Perfect fit with no
problems at all -

I have been very pleased. On average I am paying 50 to 75 % less than I did
with TXU! And am am getting all of my energy from wind ! TXU SUCKS!

No problems!

We have been using Champions Energy for almost 2 yrs now. Their rates are very low and we have never had any issues with our service. The only complaint is I wish we could pay with a Credit card and not have to pay a fee.

Great rates, no problems, and best of all, they send you notice before your contract expires, so you can renew and lock in another great rate unlike other companies where you suddenly get hit with a high bill after your contract expires.

Truly a no gimmic company. No misleading tiered rate plans, no "suprise" fees, and no BS. Top rated in customer service scores by Texas Power To Choose website. A+.

Ive been with them for 2 yrs very satisfied with billing and Rate

So far so good. I am very satisfied with the service and the pricing.

no issues with champion energy. straightforward, with low rates.

Customer Service is VERY GOOD! 24/7 live toll-free phone assistance. I have 12 month plan and I have been treated very well. Houston,Texas-based. They send bills both by online and mail delivery.

Champion is my Champion. I used to have high electricity bills. Champion changed all of that. Recently, I signed on for a two year contract and received a bonus on the next bill. I had just lost my job and that definitely came in handy.

Thanks Champion

Awesome company. My electric bills have never been lower. Sure, rates are at 5 year lows... but many people still paying arm/leg with the other providers.

I have used other providers (Reliant and TXU) and
Champion Energy is the BEST by FAR!! They have
excellent rates, wonderful customer service and
just an all around great company. Those other
providers billing would be wrong, getting it set
up was difficult, getting straight answers from
customer service about the high rate changes was a
nightmare. Champion Energy can't be beat for
being the best all around electric provider!

Champion has some of the lowest electric prices
from my extensive research and I received a $25
credit on my 2nd bill.

Great service, great price, great, great, great. The only reason I switch was to save money.

I have been with Champion Energy for 2 years and have saved significantly during that time. It was easy to enroll and there have been no "events" or glitches that would cause me to switch providers. I hope the good pricing and service continue well into the future!

I did my due diligence (an important first step) in selecting a service provider, after being aligned with one for 29 years. Intangibles, such as, answering my queries to my satisfaction, explaining the rate structure, the pleasant disposition of the front office staff, and the important tangible item - suite of value products to choose from - helped my decision making. While I have been with Champion Energy for only a few months, I am hoping to be associated with them for a long time. Of course, this is a competitive market and hopefully, they will earn my trust and continue to provide vale-added service to retain me over the long haul. I have not been bashful about recommending Champion to a few like minded friends, who may be faced with making a choice in the near future.

I'm on my second year with Champion Energy prior i had changed every year because i didn't feel the provider was giving me the best rate they could i also noticed when i contacted Champion and they went over my options they gave me the best rate over all compared to the others and if they continue doing there part i'll do mine.

Best provider I have ever had

I switched to Champion back in October and have been astonished at the cost savings versus my previous provider. I have called in with questions twice and have been VERY pleased with customer service. I have recommended this company to all my friends.
Thanks for the Great Service!!

Champion is the third company I have tried, and I could not be happier. I've recommended several friends with the referral program (which is really cool), and they are all glad they switched... several have called me about their first bill thrilled! Customer service is awesome, too... they actually listen.

Best company so far 4 months with them, not a problem. Yea there
smaller and do have some billing issues at times, but they are ranked 1
with JD power and associates..I would def recommend them over other
providers I have tried.

Great company!

Had only great experience with Champion. Trying a service that is cheaper and will find out if I have as good service.

After 30+ years and a continually rising rate of 15.4/kwh with the Major Power Company, I switched to Champion three years ago. Wow, what a difference in my monthly bill! I couldn't be any more pleased! I've had no issues at all....I have used the referral program also and must say I love those $25 credits! No horror stories here!

Do your homework, research companies in your zip. Champion has been a winner for my family!!

No problems with Champion. Price as expected.

Fantastic Rates, Reliable Company, Great Customer Service, 2
years with Champion and I have no complaints.

TRIED CHAMPION LAST YEAR AFTER BAD EXPERIENCES WITH FIRST CHOICE
AND RELIANT. CHAMPION DID EXACTLY WHAT THEY SAID THEY WOULD
DO WITH NO MUMBO-JUMBO NOR HIDDEN RIPOFF CHARGES LIKE THE
ABOVE MENTIONED TWO. MY ONLY PET PEEVE IS THAT IF YOU PAY BY
CREDIT CARD THERE IS A $3.50 SERVICE CHARGE SO, I PAY BY MAIL AND
PAY 47 CENTS. AT THIS TIME (APRIL 16, 2011 AT 13:43) THEY ARE A TAD
HIGHER THAN OTHER PROVIDERS BUT MAKE UP FOR IT IN CLEAR
LANGUAGE OFFERS AND FAIR AND HONEST SERVICE!

Have used Champion for over 2 years now and have
not found a better company to go with.

Just got first bill from Champion and it is CHEAP CHEAP CHEAP.......Customer support based in the USA and straight forward pricing...Can't go wrong with Champion Energy Services....

I would renew with them for the 3rd year in a row but found another comparable provider for less. I never had one problem during my time as a customer. Sad to leave.

After a year of good service from Champion, I am moving on. They did a fine job, but when my contract came up for renewal, they sent me a letter offering a renewal price. I did not act on it for almost 10 days, and when I did, that price was not available. No mention was made of deadlines, and it was still close to a month before my current contract expired. Other reputable companies still offer better prices, and I am moving on.

I was impressed with the ease, the available promotions, and customer service in renewing my service with Champion Energy. Customer service was prompt in replying to my questions and made handling of the renewal process as efficient as it could be. The available promotions gave ample choices to fit my budget and the rates are very competitive to the other providers in my area. I'm happy to stay with Champions Energy for another term.

I just want to take the time to say I am very pleased with Champion Energy Services. From the moment I started my first contract I have had a personal experience with the associates. Their actually came a time when my finances had taken a toll for the worst and I owed over $800 in late bills. Through careful consideration of rules and regulations as well as what was best for me and my family and an ongoing relationship with one of the associates I currently have a zero balance on my account. Also, I have renewed my contract with no hesitation. I like when other light companies are trying to get me to change ( like Reliant and Green Mountain Energy ) and I say "oh I have champion". They turn their noses up and say " We can never get champion customers, they have the best service". To actually hear competition agreeing that Champion is the best makes me feel like I have made the right commitment.

I have been with champion for 2 years now,I have been very happy
with the service and the price. No issues yet, I would recommend
champion to anyone. TXU SUCKS & is in business to screw their
customers!!!!!!

Excellent service,no service problems encountered in the last 10 months since the begining of service.

A friend recommended Champion because of low rates. Rates were low, but it did not mean that Champion did not take care of their customers.
I'm moving to state where Champion does not provide service. It's the only reason for my not
continuing to be a customer. During the transition they have been most helpful. With low cost and good service how can you go wrong with Champion.

I have been happy with Champion Energy; from my
end of the electricity market, they have been very
good ... There was a time when I took a doofus
break and forgot to pay my bill.

I called Champion and customer service had me re-
connected that day.

I am a first time apartment renter / bill payer and I chose Champion based on the several good reviews I saw on the company. So far I have been satisfied with the service and communication. After signing up, I have had to make several calls to verify online account information, and the customer service was great! They answered all of my questions and responded positively to any concerns. Their online web client is slightly clunky when trying to change info, but a quick chat with their reps fixed all issues I had and the account changes were immediately viewable. I have signed up for ACH transfer payments, and that went as smooth as possible, being deducted from my account next day! As far as rates go, The company seemed to have some of the lowest in the Dallas/Ft. Worth area I would definitely recommend Champion!

Outstanding service from all personnel encountered,worked for the best price possible. Wrote a letter of commendation for the service given when signing up and received a reply from the President of the company.

I have had a great experience with Champion Energy - the rates don't change, no hidden costs and friendly, prompt service. Compared to Reliant, it is like a breath of fresh air!
The only thing I do not like is being charged by a 3rd party to pay my bill online. I think if you want to pay your bill online, there should be no additional charge.

Have used Champion for 3 years. Competitive rates, no billing problems,
good customer service.

Outstanding customer service and pricing!!

I like champion energy a lot comparing to my old
electricity provider. Champion Energy does not have
hidden fees, and the bills are all as expected. I am
also satisfied with their low fee. I am living by
myself in my apartment, and their overall charge was
always about 30% lower comparing to my old one. They
charged me such a rip-off price with hidden fees and
unreasonable rules. Now I pay around 18-30
dollars using less than 300 kilo watt per month (it
varies.. my highest bill was $29). I guess champion
energy is one of the cheapest providers in my area.
Also quite satisfied with their customer services. At
least, they get the phone right away, and they are not
rude. I don't expect too much. I suffered such a bad
time with other provider's horrible customer service
in the past. Comparing to them, champion energy is
just doing a good job. I use recurring payment through
my bank account, and it costs nothing. So far, simply
no problem and quite good service

I used Champion energy for about 11 months now. No issues so far and never had to deal with customer service. The switch over from TXU was smooth without any incident. Great rates compares to TXU, but I do wish they offer slightly lower rates.

Love their online account management. Had to pay using bank information (ACH) to avoid fees, but that's ok. Get bills via email and snail mail on time. Also love that all prior bills are available via PDF files for download. Easy to track my usage.

It's overall a good experience. And they're offering a small discount to renew for the next year.

Champion rate, Champion service, Champion agents! Very unusual in today's world. We have been with them about 3 years with no problems or complaints. When I call customer service, I get a real person in the U.S.A. (actually in Texas) quickly (try that with "you know who") and the agent is always helpful and pleasant. They want your business, of course, but they also act like they really care. Champion is what a service company should be.

I have been a customer with Champion for three years now and I
promise you if you try them you will use them forever. If you dont
believe me then call their number and you will be talking to a live
person in 30 seconds and they dont try to trick you or promise you a
promotion just to get your business. their number one priority is
customer service so pick up phone and call them and see for yourself. I
will never use anyone else. other companies try to give you money to
use them but in the end they charge more and try calling other electric
companies and see how long you stay on hold or tlalk to some
salesperson who makes their money using the pyramid system,
Champion is not like that, there are no gimmicks and one you try them
like I said you never switch. They pride themselves on professionalism
and customer service.

I signed up with Champion from my previous state prior to closing escrow and moving after researching Texas Energy Companies via internet. This is my first year in Texas and the process of choosing your own Energy Company is very new to me.

I have had no problems with my relationship with Champion.

I am on a (1) year contract due to expire and am leaning towards renewing with Champion. But can you please explain something?

My contract rate is .087. But a blurb on my invoice reads "The average price you paid for electricity this month is 10.926 cents per KWH. Why the difference?

I've had their service for several years and they have been excellent and remain so.

Unfortunately, their prices are too high to renew with them right now.

I've been with Champion for two years, but may have to change since they are now higher than other companies. I have been very pleased with them, and have had no problems. They just need to be competitive with their prices again.

REVIEW I am a first time apartment renter / bill payer and I chose Champion based on the several good reviews I saw on the company. So far I have been extremely satisfied with the service and communication. After signing up, I have had to make several calls to verify online account information, and the customer service was great! They answered all of my questions and responded positively to any concerns. Their online web client is slightly clunky when trying to change info, but a quick chat with their reps fixed all issues I had and the account changes were immediately viewable. I have signed up for ACH transfer payments, and that went as smooth as possible, being deducted from my account next day! I soon after switched to Credit Card Payments which goes just as smoothly. As far as rates go, The company seemed to have some of the lowest in the Dallas/Ft. Worth area. I locked in for a 12 month plan, but they had variable rate plans as well. I will see how I feel come renewal time, but so far so good! I would definitely recommend Champion to anyone looking for energy services in the DFW metro.

We moved here from Idaho where power among other utilities are much less expensive! We contracted with another company our 1st year frustrated with so many choices and we chose wrong!!! Our bill was insane!!! last summer we switched to Champion afraid of our 1st bill, but I was shocked at our savings! I have 3 kids that don't know how to turn off a light or shut a door! Along with other large power using appliances and keep my heat and air at 76 degrees all year and have never had a bill near $200.00. This isn't bad considering our house is ran by power alone. They have been very clear with charges and no confusing extras tacked on. If they ever do have a billing issue they put the consumer 1st. I never leave reviews but, I read them and felt champion energy has earned my review.

I have only been a customer for 2 months but am pleased with their service thus far. My main reason for choosing Champion was because they offered a lower monthly fee for not meeting the minimum usage and their minimum usage amount was less than other companies. My last bill showed I used 854kwh which with my last company would have resulted in a $9.99 monthly fee. Fortunately, with Champion there was no additional fee. I was also able to take advantage of their $25 referral credit by using a code I found online.

i have been with champion for about a year and i have nothing but amazing things to say. the rates are reasonable, i have never had an issue with service or with my bill. in fact my bill last month was negative due to the referral program rewards! i cannot recomment them enough. if you decide to sign up, use referral code ECampbell20452 for $25 off your first bill.

So I saw all the negative and positive reviews and thought that I should add my experience in so that newcomers can have a good picture of what signing on with Champion is like:

I've been with Champion for 3 and half years, and I signed on their Savings plan because it was the lowest in the area. There were some additional fees to the base rate that I had not been expecting, but they were not unreasonably high - only around $15 for meter reading and tax (and both my previous electric companies had comparable fees as well - TXU and Reliant). We had no problems with any of our bills, in fact, because we were a bit forgetful, we didn't always get around to sending the payment until a day before the due date. Regardless, we were never charged any late fees unless our payment was post-marked after the due date, which we were grateful for. When we renewed with them, it was because they sent us several reminders for a rate that was 2 cents less than the current rate.

When we moved apartments, we brought Champion over to the new address, but we had a few difficulties with the switch. Everything was switched over the day of our move-in, but we didn't get our bill in the mail. Champion called to inform us that our bill had been returned to their office, and was now past due. The address we gave was correct, but for some reason the mailman apparently had decided that we weren't in need of electricity. Champion resent the bill without charging late fees, and we switched to paperless billing and online payments, as there was no charge for doing so.

Our rates had increased a little bit with the renew, but the new place was larger and had older A/C units, so we were a bit surprised to see the first bill - in the heat of Texas summer, it was $80 higher than the old place. We recently got the units replaced, and the electricity bill has gone down significantly. The only things that have ever bugged me about our electric choice was that 1) I had to change my username online when we moved (I used to have the same username/password for all the bills so that I didn't have to memorize 6 different combinations), which was also annoying because I could no longer access my previous bills from the old apartment and 2) their green energy plan isn't cheaper - I would love it if they could offer a comparable 100% renewable plan, as there are some other companies tempting me away with cheaper, renewable options.

Any other issues I've had with electricity has always been Oncor's fault (charges/meter issues), so I really couldn't blame Champion for that. I personally have not had any problems with variable rates, but I have never been off of their fixed price contract.

I have been with them for a month now and I really like what I see. They are very straightforward, and have great prices. Electricity in our house has been exactly what I would expect from a major provider. I can see my electricity usage through the month in 15 minute increments online. I have auto-payments set up online some I never miss a payment (which our local water utility doesn't have so it makes me like Champion even more).

We've been Champion customers for three years and it's been a real delight. The rates we had when we started with them actually went down with each renewal. Unlike other companies, they do not seem to offer new customers better deals than current, loyal customers. Dealing with customer service has always been a pleasure as well - very short hold times and the reps are courteous and knowledgeable.

I just wish that their rates were more competitive. Our last 12 month contract expired, and they were almost a full cent higher than the competition so I went on a one month fixed rate extension that was competitive while I shopped around in the hope that Champion's rates for longer term agreements would drop in the interim. Unfortunately, that did not happen and the entire marketplace has actually gone up a little in the past 30 days. I was able to find a 'new customers only' offer from Reliant, who was our provider prior to Champion and have arranged to move to them. The Champion rep asked if she could see if they can do something to keep our business and I'm hoping they will be able to but otherwise we'll leave.

Gist of this review - Champion is great if you can get competitive rates from them but it seems that right now at least, you have to be willing to pay a premium for their service. (I hope I don't find that it would have been worth it but feel that we need to try a different company given the savings being offered.)

Its a great company and very easy to switch over from txu and is cheaper. When you call customer service they are always very helpful and not try and rush you.

Cheap rates! It doesn't get any better than that.

Been with them for a couple of months and havent had any problems. They made it very easy to switch compays (had txu) as well as it being cheaper. I talked to the custermer service a couple of times and they are always nice and ready to explane everything to you.

I have been with Champion Energy for 3 years now. I've only had one bad encounter, which was a mix up in account numbers when moving from Round Rock to DeSoto, TX. Well, I recently moved back to Round Rock in July, 2012 and once agan, it was smooth sailing. I have recommended Champion to my friends and will remain !!!!!!!!!!!!! Cheaper rates, great customer service and willing to help with any problems!

This is a great company always willing to help you when you call and never are rude when you talk to them. Their prices are the cheapest ive seen at 9 cents. When you sign up for the service please use code CJohnson14452 to get a $25 bill credit for both you an me as well and now days that is always a good thing.

Just started service with Champion Energy after researching all the others. Moved from another town 5 hours away to Arlington. Arrived at my apartment and the electricity was connected as requested. I did not have to be present for them to connect it. Received 1st bill today for $32.00, hopefully on my next bill i get the $25.00 credit for using someone else's promo code.

This is a great company with very low rates and grear customer service. I had another company and was paying 10.5 cents and now im paying about 9 cents. They have 6 12 and 18 month plans that fits your needs.

I have been a customer since May of this year and have been incredibly pleased with their service thus far. My main reason for choosing Champion was because they offered a lower monthly fee for not meeting the minimum usage and their minimum usage amount was less than other companies. All my bills this summer were less than $100 whereas last summer I paid anywhere from $125 to $150.

I have been a customer since May of this year and have been incredibly pleased with their service thus far. My main reason for choosing Champion was because they offered a lower monthly fee for not meeting the minimum usage and their minimum usage amount was less than other companies. All my bills this summer were less than $100 whereas last summer I paid anywhere from $125 to $150.

New to town. Read all the reviews on all the others. Chose Champion Energy. No problems. Got $25.00 credit on my 2nd months bill for using referral code.

So far so good. Also I just got the $25 credit using my friend's referral ID. I will recommend this company to my friends.

I'm a customer of champion energy services for 1 year. I'm happy with them and I'm going for a renewal.

Just recently switched to Champion and have had no problems at all. My bills are always low and I've never had a problem with billing.

I recommend Champion Energy, they have great customer service and easy pay options.
And ever since I chose Champion Energy, I've been saving money.

I had to switch from the best company out there because they don't appreciate my efforts to conserve energy and now they (Spark Energy) will charge $8.99 if I go under 1000 kWh. Getting set up with Champion's online bill payment wasn't smooth like at Spark, but I think I did it. Clicked on several "set up recurring payment" links before I got one that actually did that. The first links took me to pay bill, which you can't do on first bill because it will incur a charge of like $4. My account still says I'm on one time payments, so we will see if I successfully enrolled. From reading other reviews, I know that I'd better be on top of it and be sure it all happened or I might get a disconnect notice. But Champion doesn't charge for under 1000. They do charge for under 500, but it is only about $5. So it is the company for the 'small fry'. They do have very patient customer service reps also, so if you stay on top of bill and call them, I'm sure everything should go fine. I think the bad reviews are from people who didn't read all the fine print. But at least if there is a problem, you can call in and talk to someone who can fix things. Call in a second time if you don't like the answer, because I did get several different answers from Customer service.

I am on my second contract with 2 seperate houses.
I have no complaints
The terms and fees are more than competative
payment online is easy
if rates stay low and renewable energy percentage high , I will stay

December Review:

Hello, I'm reporting back several months in, and I have had no problems or complaints. Wonderful customer service and no disruptions with my service. I still have my great, low rate, and I have received a couple referral credits, which means I receive $50 off of my bill. My last bill was just under $7. With this wonderful rate, and unlimited referral credits to bill, I will definitely maintain my service with Champion Energy. If I have any problems within the next month or two I will report back again.

October Review:

I started business with Champion Energy a couple weeks ago. My first bill was prorated for 3.5 weeks and was $37 which is amazing! Not only was my first bill remarkably low, but the transition of my service was flawless. The customer service representative was very friendly and prompt in helping me understand the process of switching energy companies, and what to expect. I also have the lowest rate I've ever had for electric services. Also, as a customer you have the opportunity to have unlimited referrals and thus unlimited discounts. This means that if you sign up using my referral code, I receive a $50 bill credit, and as a new customer you receive a $25 bill credit. If you refer someone you receive a $50 bill credit, and so on. These credits are unlimited, which to me is unheard of. Thus far, this is a great company with great customer service; the representatives are very accessible and prompt in their service, and there are a great number of opportunities to lower your bills.

After living for a year in Irving, TX, my wife and I realized we needed to switch electric providers due to such high pricing. I shopped around and Champion looked to be our best new option. After receiving our first bill, we compared it to one from our old provider and found that even though we used 450 kWh with Champion compared to a bill from our old provider at 300 kWh, we had saved money! The rates are great with Champion and I cant wait to see how the rest of year will put more money into our pockets. Their service is quick and friendly too so thats a plus.

We switched to Champion several years ago and have never had one single problem!! Wish the rates were a bit lower!! I've referred several people and the $25 referral fee is great@@@!!

Thanks Champion!!

Good experiences for 4 years. A friend who is a professional in energy management and conservation for businesses recommended them. He had dealt with several services providers and thought they had the best combo of price and service.

One regret: Wish they offered some type of buy back for excess solar energy

Starting service was very easy. Service was initiated when they had promised. The first bill I send a check via mail and it was credited in the account immediately. I used a referral to get $25 off and got the credit in less than 30 days.

Great Company

We switched over a couple of months ago now, and I have been completely satisfied. Our bills are cheaper and the switch was seemless. I have had no proplems paying my bill and signing up for auto pay.

I've been a Champion customer since December of 2012. I'm highly impressed with Champion's customer service. They are very responsive. Account management & bill pay through their website is easy, too. Their billing is straight forward, so there is no surprises. All I can say is that while Champion may not be the cheapest provider out there, they seem to be a reliable and trustworthy operation.

I HAVE TO SAY FROM EXPERIENCE CHAMPION ENERGY HONESTLY CARES ABOUT THEIR CUSTOMERS. THEY ALWAYS TRY TO OFFER A FAIR RESOLUTION TO ANY SITUATION. THEY TRAIN THEIR CUSTOMER SERVICE ASSOCIATES TO BE ALL ABOUT CUSTOMER SERVICE. I USE TO WORK FOR THE COMPANY AND I WISH MY CURRENT EMPLOYER CARED AS MUCH ABOUT THEIR ENERGY CUSTOMERS AS MUCH AS CHAMPION DOES. I WOULD RECOMMENED CHAMPION TO ANY PERSON LOOKING FOR A COMPANY WITH FAIR RATES AND GREAT CUSTOMER SERVICE. I KNOW FIRST HAND FROM BEHIND THE SCENES. NOT ALL ELECTRIC COMPANIES GO THE EXTRA MILE LIKE CHAMPION DOES FOR THEIR CUSTOMERS. WISH ALL ELECTRIC EMPLOYERS CARED AS MUCH.

Wonderful price with excellent customer service. Auto draft works perfect and e-bill is awesome. Been with this company for 3 years now.

I have been with Champion Energy for over 2 years and I have never had an issue. There prices are competitive, the customer service is wonderful. Their referral program helps keep my bills low as well! $25 for each referral, for both you and the person you referred!

Champion Energy has been great, so far! They have fair to low prices and they were even willing to "work" with me when a newly hired employee messed up when entering my service's start date. My power came on within two hours after I called customer service.

Very satisfied after 12-month contract. Get in touch with CSR a couple times to change my payment method. Everything feel smooth and organized with this company!

I have been with Champion Energy for over 2 year and never had an issue. Good price with wonderful customer service. Account management and payment through their website is easy. Their referral program helps new customer get $25 off of your first bill. Save money live better! I am happy with Champion.

I have had Champion for a couple of years now, and just renewed for another year. I have been very pleased with their service. I did have to pay a higher rate this year, but I did not find other comparable quality companies to be offering lower rates, so I stayed with Champion. They are very competitive. I like the new email too to remind me of where I am at on power usage. I can sign in to Smart Meter Texas for this also, but the email is more convenient.

June 2013 Review: My service is still very reliable, and my rate is locked in at a very low rate. I still have no limits on referral codes, so please keep using my code if you like my review. The decision to switch from Reliant Energy has saved me hundreds of dollars, and I've remained very impressed with my service with Champion Energy!

February 2013 Review: Reporting back with my 5 month review, and I have absolutely no complaints. My friends and coworkers have been using my referral code to sign up, and I haven't had an electric bill due to account credits! I really appreciate all of those whom have used my referral code - thank you! I hope that my feedback has been helpful. There have been no interruptions of my service, and the customer service representatives have even followed-up with me to make sure I am pleased with my service.

December 2012 Review: Hello, I'm reporting back several months in, and I have had no problems or complaints. Wonderful customer service and no disruptions with my service. I still have my great, low rate, and I have received a couple referral credits, which means I receive $50 off of my bill. My last bill was just under $7. With this wonderful rate, and unlimited referral credits to bill, I will definitely maintain my service with Champion Energy. If I have any problems within the next month or two I will report back again.

October Review: I started business with Champion Energy a couple weeks ago. My first bill was prorated for 3.5 weeks and was $37 which is amazing! I work at Baylor College of Medicine and receive a special rate, so I would suggest checking to see if you also receive company discounts. Another benefit, in addition to my first remarkably low bill, was that the transition of my service was flawless. The customer service representative was very friendly and prompt in helping me understand the process of switching energy companies, and what to expect. I also have the lowest rate I've ever had for electric services. Also, as a customer you have the opportunity to have unlimited referrals and thus unlimited discounts. This means that if you sign up using my referral code, I receive a $50 bill credit, and as a new customer you receive a $25 bill credit. If you refer someone you receive a $50 bill credit, and so on. These credits are unlimited, which to me is unheard of. Thus far, this is a great company with great customer service; the representatives are very accessible and prompt in their service, and there are a great number of opportunities to lower your bills. If you like my review please use my referral code. I will report back again on Champion Energy services every few months to update my review.

I've been with Champion for 2 yrs and it's time to renew again. Unfortunately the emails they are sending are so confusing. I KNOW the rates have gone up and I KNOW the amount you have to pay if you use less than 800 kilowatts has gone up. What I can't figure out is how much. It sounds like they are lumping the fees in but I don't know just which fees those are. I've been researching companies for a month now and have really decided this deregulation is not all it is cracked up to be. I will try calling tomorrow and see where that gets me.

The service has been excellent, but the rates are going up significantly this year.

I have been with Champion 2 years and have had absolutely no problems. However, their rates are higher than I can get elsewhere. I live in a small house had sometimes go under 1000 kw/hr in a month - they don't charge a service fee unless you go under 800 kw/hr which is nice for those that are frugal with our natural resources. They are a good company - just wish I could still afford them.

I have been with Champion for 3+ years. Very good company, however they are not competitive any more. I am taking some risks and switching to another one in a few days...

So far so good. It is easy to sign up for Champion Energy and the saving are excellent. I did my research and saw some of the horrible reviews for the lowest cost providers. I saved almost 30% from TXU, who I had been with for several years.

I've had my service through Champion for around 2 years, but now making the jump to a competitor with significantly lower promotional rate for new customers. The competitor's customer ratings are similar, so I'm hoping for similar experience.

My wife and I were with a different provider for 5 years (Gexa). We were very hesitant to switch companies but we finally decided to switch, due to high renewal rates, and we are not looking back. Since the switch we've had a great experience from sign up to paying my first bill. Weekly usage emails keep you updated and aware of your usage. I have no complains so far about this company. I highly recommend Champion Energy.

Having lived in Houston for many years and used many different electricity providers, Champion Energy is by far the best. They have competitive rates, good online access to your account, and weekly usage summary emails.

Most importantly, they have phenomenal customer service. When you speak to someone on the phone, they are helpful and customer focused.

Our son was moving into an apartment at college, and we went with Champion Energy after researching other electricity providers, and felt they offered a competitive rate. Our dealings with customer service were positive. and so far our billing has been what we expected. Based on our experience with this company, we would recommend Champion Energy.

EXCELLENT!!!!!!! After a lot of research, spreadsheet calculations, consumer reviews I chose Champion because this company provides wonderful customer service at a very fair and low cost. I know I sound like a commercial , nevertheless, they were ranked HIGHEST in Residential Customer Satisfaction with Retail Electrical Provider in Texas 4 YEARS in a row!!!! http://www.jdpower.com/content/press-release/kVNNnIQ/2013-texas-residential-retail-electric-provider-customer-satisfaction-study.htm .

The only costs (besides the base charge and per KwH rate itself) included in almost all REPs bills are: Sales Tax (1% City) & Texas State Gross Receipts Tax on REP income & Texas PUC Assessment, these are the same for every REP. The primary difficulty in making apples to apples comparisons is that the companies dont use the same rate structure. However, excluding the three adders I listed above, which are the same for almost all REPs, the rate can be broken down one or more of the following 5 components:
1. Energy Base Charge, if any, for bills of less than a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls below the defined level, which is most often 1,000 KwH for the month.
2. Energy Base Charge, if any, for bills at or over a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls at or above the defined level, which is most often 1,000 KwH for the month.
3. Energy Usage Charge. This is the charge for each KwH during the month that goes to the REP.
4. TDSP (i.e., CenterPoint for us) Base Charge. This is the fixed charge for being served by the TDSP.
5. TDSP Usage Charge. This is the charge for each KwH during the month that goes to the TDSP.

Keep in mind that some REPs bundle one or more of these components together and so you just use 0 for those charges when computing your bill. A lot of companies tend to have hidden fees. Champion is completely transparent.
Champions website is easy to use; the weekly email usage reports that show daily kilowatt usage / daily temp. in a graph keeps me current on my to usage. Setting up my service was easy and straightforward online at http://www.championenergyservices.com/.

Finally, I like how you can recommend friends and BOTH of you get a $25 referral credit if they use your referral ID (please remember to use mine: WStringer11190). Overall, Champion is a quality company and I highly recommend them. Please use my code only if you like what I had to say. Thank you for your supporting a local Houston Teacher. ?

10-7-13: I've read a lot of the previous reviews prior to posting this one, and, while I feel bad for those customers, my experience with Champion has been excellent. They wouldn't be the JD Power rated Top electricity provider three years in a row if they weren't doing a lot of things right. Here's been my experience:

1.) The weekly power tracker emails are easy to understand and extremely helpful.
2.) Whenever I have questions, the customer service people are pleasant and easy to work with.
3.) They have a referral program where you get a 25 dollar bill credit if someone uses your referral id when signing up.

On average, there rates were extremely competitive with every other company I shopped.

I was with another company(Gexa) for 5 years and this summer they increased the rates so much that I decided to switch companies. I am not looking bad. It has been a great experience so far. Great service and fair pricing. No extra or surprise fees. I recommend Champion energy to anyone looking for a new electricity provider.

Use my code ELasanta24073 to recieve a discount when you sign up.

We had been looking for an electric company for about as long as we where dreaming of an apartment....we where recommended by a family member who has had champion energy for two years but we still did our own research, they're prices are so competitive when we finally decided on this provider out of all ten it was a week before our move in and it was 12a.m at first I got a very rude impatient lady....and I was not happy so I called the next day and spoke to a guy who knew about customer service he answered all my questions and joked around with me.....we are about to receive our first electric bill ever and I hope the deal is as good as the guy made it sound! I'm happy our process went smooth and quick less than 20min to sign up. on our move in day we had electricity! If my family recommends then I will too! I will update when I get my bill :)

Excellent energy company. Competitive rates overall. Not the cheapest company but there are no hidden fees and the customer service is excellent. The best part is the easy online bill pay and the weekly usage emails. Its a handy tool to regulate how much power your family uses. Ive saved quite a bit of money just being able to see my usage and changing some simple things. Great customer referral plan. Use my code KNupson55057 and we both get a $25 credit on our bills. Overall a great company to work with.

My girlfriend and I are thrilled with Champion energy and our experience has been excellent.
They wouldn't be the JD Power rated Top electricity provider 4 years in a row if they weren't doing a lot of things right.

They will send you weekly power tracker emails that help you understand your electricity usage each day and the customer service agents are friendly and helpful.

We also got a great rate (very competitive) and our bill is easy to understand. We're saving a decent amount versus are previous electricity providers.

Another bonus is that they have a referral program where you get a 25 dollar bill credit if someone uses your referral id when signing up.
Thanks!

HAVING A YOUNG CHILD WE NEEDED A GOOD ELECTRIC COMPANY THAT KEPT THEIR PROMISES MOST OF MY FAMILY HAS RELIANT ENERGY AND SOME OF MY FAMILY HAS CHAMPION ENERGY. I HAVE HEARD MY FAMILY COMPLAIN ABOUT THEIR LIGHT BILL WHICH IS WHY I WAS SCARED TO MOVE IN ON MY OWN. I CAN'T DENY I'M HAPPY WITH MY ELECTRIC COMPANY THEY HAVE THE BEST FLEXIBLE PLANS AND YOU CAN REFER AS MANY PEOPLE TO HELP YOU AND THEM OUT. TIMES ARE ROUGH ESPECIALLY IF YOUR GOING TO COLLAGE AND ARE YOUNG WITH A FAMILY. GIVE CHAMPION ENERGY A TRY YOU WON'T REGRET IT!